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Newport News Auto Repair

1921 reviews
13539 Jefferson Ave. , Newport News, VA 23608
Mon - Fri: 8:00 AM - 5:00 PM, Sat: 8:00 AM - 4:00 PM
5

I was very pleased with all the help Liz gave everyone was very nice told me what I needed to now thanks again

Paula, thank you! We’re glad Liz and our team were friendly, helpful, and clear about what your vehicle needed. We appreciate your kind words and welcome you back to B&L Automotive. -Sincerely, B&L Service Team

- B & L Automotive
5

Thank you for trusting us with your vehicle, Kylee! We're thrilled to hear that you had an excellent experience at our shop. Your satisfaction is our top priority, and we're glad we could meet your expectations. If you have any further questions or need future assistance, please don't hesitate to reach out. -Sincerely, B&L Service Team

- B & L Automotive
5

Thank you for the five-star rating, M J! We're glad you had a positive experience with us. If you have any questions or need further assistance, please don't hesitate to reach out. We appreciate your business! -Sincerely, B&L Service Team

- B & L Automotive
5

Veteran owned. Humble. Flexible. They’re human beings man, my criteria for a good business is people that are reasonable. I’m more likely to come back to a place that takes care of its customers.

Thank you Charles for choosing B&L Automotive! We’re thrilled that our commitment to exceptional customer service stood out to you. We always strive to go above and beyond to take care of our customers, and we're glad that it resonated with you. We look forward to serving you again in the future! -Sincerely, B&L Service Team

- B & L Automotive
5

This place is amazing! While on the road to move our daughter into college with a loaded down car we got a nail or gash in our tire, and were losing tire pressure fast. We luckily got off on B&L’s exit and they totally saved us by doing a walk-in tire patch. We are beyond grateful for their efficiency and compassion!

Thank you for the glowing review, Justyn! We're glad we could help you out during a stressful time. Our team prides themselves on providing efficient and compassionate service to all our customers. If you ever need anything in the future, don't hesitate to reach out. Safe travels! -Sincerely, B&L Service Team

- B & L Automotive
5

Very professional and they do the right diagnostics got my vehicle fixed with warranty

Thank you for your kind words, Samuel! We strive to provide top-notch service and are glad that you're happy with your experience. We're always here to help with any of your automotive needs. -Sincerely, B&L Service Team

- B & L Automotive
5

I highly recommended B&L Auto. I came in from out of town & started having car trouble, Liz was so helpful and took good care of us. We need a shop in Maryland 😊 Thank you B&L Auto. I truly appreciate all your help.

Keyuana, thank you for the glowing review! We are glad you had a positive experience at B&L Auto. Providing exceptional customer service is our top priority, so it's wonderful to hear that Liz took good care of you. Although we don't have a shop in Maryland, we are here for you whenever you need us. Thanks again for recommending us. -Sincerely, B&L Service Team

- B & L Automotive
5

My car was serviced at B&L and they were able to get to the root of the problem and there work is extremely great so if you need any type of work done on your vehicle I truly recommend this shop and the wonderful lady that works there at the front desk skills are on point⭐️⭐️⭐️⭐️⭐️ my own stars

Thank you for the outstanding review, Tenile! We appreciate your kind words and are thrilled to hear about your positive experience. It is our top priority to provide excellent service and ensure your vehicle is in the best shape possible. We look forward to serving you again in the future!-Sincerely, B&L Service Team

- B & L Automotive
5

Very good with. Excellent service.

Thank you for the great review, Larry! We are thrilled to hear that you had an excellent experience with us. Providing top-notch service is always our priority, and we're glad to know that we met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. -Sincerely, B&L Service Team

- B & L Automotive
5

We can't thank B&L Automotive enough for taking care of us while we were traveling home from the Outer Banks with our two small kids. We had an unexpected tire issue, and they got us in right away, changed our tire quickly, and had us back on the road in no time. Their kindness, efficiency, and willingness to help made a stressful situation so much easier. We truly appreciated the excellent service and peace of mind they provided for our family. 10/10 would recommend B&L Automotive to anyone in need of honest, reliable, and fast service!

Thank you, Taylor-Jones! We're thrilled you had an excellent experience with us. It's rewarding to know that our efficient and reliable service provided you with peace of mind during a stressful time. We truly appreciate your recommendation and look forward to assisting you again in the future. -Sincerely, B&L Service Team

- B & L Automotive
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