Newport News Auto Repair

1918 reviews
13539 Jefferson Ave. , Newport News, VA 23608
Mon - Fri: 8:00 AM - 5:00 PM, Sat: 8:00 AM - 4:00 PM
5

Veteran owned. Humble. Flexible. They’re human beings man, my criteria for a good business is people that are reasonable. I’m more likely to come back to a place that takes care of its customers.

Thank you Charles for choosing B&L Automotive! We’re thrilled that our commitment to exceptional customer service stood out to you. We always strive to go above and beyond to take care of our customers, and we're glad that it resonated with you. We look forward to serving you again in the future! -Sincerely, B&L Service Team

- B & L Automotive
5

This place is amazing! While on the road to move our daughter into college with a loaded down car we got a nail or gash in our tire, and were losing tire pressure fast. We luckily got off on B&L’s exit and they totally saved us by doing a walk-in tire patch. We are beyond grateful for their efficiency and compassion!

Thank you for the glowing review, Justyn! We're glad we could help you out during a stressful time. Our team prides themselves on providing efficient and compassionate service to all our customers. If you ever need anything in the future, don't hesitate to reach out. Safe travels! -Sincerely, B&L Service Team

- B & L Automotive
5

Very professional and they do the right diagnostics got my vehicle fixed with warranty

Thank you for your kind words, Samuel! We strive to provide top-notch service and are glad that you're happy with your experience. We're always here to help with any of your automotive needs. -Sincerely, B&L Service Team

- B & L Automotive
5

I highly recommended B&L Auto. I came in from out of town & started having car trouble, Liz was so helpful and took good care of us. We need a shop in Maryland 😊 Thank you B&L Auto. I truly appreciate all your help.

Keyuana, thank you for the glowing review! We are glad you had a positive experience at B&L Auto. Providing exceptional customer service is our top priority, so it's wonderful to hear that Liz took good care of you. Although we don't have a shop in Maryland, we are here for you whenever you need us. Thanks again for recommending us. -Sincerely, B&L Service Team

- B & L Automotive
5

My car was serviced at B&L and they were able to get to the root of the problem and there work is extremely great so if you need any type of work done on your vehicle I truly recommend this shop and the wonderful lady that works there at the front desk skills are on point⭐️⭐️⭐️⭐️⭐️ my own stars

Thank you for the outstanding review, Tenile! We appreciate your kind words and are thrilled to hear about your positive experience. It is our top priority to provide excellent service and ensure your vehicle is in the best shape possible. We look forward to serving you again in the future!-Sincerely, B&L Service Team

- B & L Automotive
5

Very good with. Excellent service.

Thank you for the great review, Larry! We are thrilled to hear that you had an excellent experience with us. Providing top-notch service is always our priority, and we're glad to know that we met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. -Sincerely, B&L Service Team

- B & L Automotive
5

We can't thank B&L Automotive enough for taking care of us while we were traveling home from the Outer Banks with our two small kids. We had an unexpected tire issue, and they got us in right away, changed our tire quickly, and had us back on the road in no time. Their kindness, efficiency, and willingness to help made a stressful situation so much easier. We truly appreciated the excellent service and peace of mind they provided for our family. 10/10 would recommend B&L Automotive to anyone in need of honest, reliable, and fast service!

Thank you, Taylor-Jones! We're thrilled you had an excellent experience with us. It's rewarding to know that our efficient and reliable service provided you with peace of mind during a stressful time. We truly appreciate your recommendation and look forward to assisting you again in the future. -Sincerely, B&L Service Team

- B & L Automotive
5

My experience with B+L Automotive was great, the front desk person (Liz) was so knowledgeable about the services they provided. I was so impressed with her knowledge. She told me things concerning my automobile, that I didn’t know. She was excellent with describing the work that needed to be done.The mechanic was also very knowledgeable concerning the issues that I was having with my vehicle. He (Jason) diagnosed the problem I was having with my vehicle, he fixed the problem in less than a hour. (Great Job) I definitely would/will recommend B+L Automotive to everyone that I know with issues with their vehicle. “Again Great Job”

Hi Ronald, thank you for your wonderful review! We are delighted to hear that you had a great experience at B&L Automotive. Liz and Jason are truly experts in their field and we're proud to have them on our team. We always strive to provide top-notch service to our customers, and it's great to know that we met your expectations. We appreciate your recommendation and look forward to serving you and your vehicle in the future. -Sincerely, B&L Service Team

- B & L Automotive
5

Got a pre purchase inspection on a vehicle I was looking at....I had no issues with my experience...nice waiting area....coffee machine was down but aside from that I'd recommend!

Hi Nick! Thank you for taking the time to review our service. We appreciate your recommendation and we're glad that you had a positive experience. We apologize for the inconvenience with the coffee machine, but we're thrilled that our waiting area met your expectations. If you have any further automotive needs, please don't hesitate to reach out. -Sincerely, B&L Service Team

- B & L Automotive
4

Hey, just wanted to express my gratitude again, thank you so much for all that you all do. I love the relationship that I've built with the company and Liz in particular over the years!

Kalub, thank you for taking the time to leave us such a wonderful review! We are thrilled that you've enjoyed your experience with us and appreciate your kind words about Liz. We count ourselves lucky for customers like you. Thanks again! -Sincerely, B&L Service Team

- B & L Automotive
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