Newport News Auto Repair

1792 reviews
13539 Jefferson Ave. , Newport News, VA 23608
Mon - Fri: 8:00 AM - 6:00 PM, Sat: 8:00 AM - 4:00 PM
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5

I was so excited and happy about my service I was treated with such respect like I was part of the family and you dont find that to much nowadays Liz Brad and Brian and everyone else were so nice to me I appreciate that so much. Thank you for everything.

5

Liz and everyone at B&L were great. Terrific and Fast service!

5

5

Always do quality work and gets my vehicle right .

5

My daughter's car was breaking down on I-64, but was able to pull off of the road. By total serendipity, she parked in front of B&L. Our fears were a total transmission replace/rebuild. The next day I came down and the staff was incredibly professional and understanding. They were able to quickly diagnose a sensor leak and got the vehicle up and running again (once the part came in the next day). Thank you, B&L!!

Hi Eric! We're glad that you and your daughter had a positive experience with us. It's great to know that our team provided professional and efficient service in diagnosing and fixing the issue with her car. We always aim to deliver the best customer experience possible. If you have any more questions or concerns, feel free to reach out. -Sincerely, B&L Service Team

- B & L Automotive
5

Vehicle had broke down, made a phone call to B&L an told them what the problem was, they had a tow company to pick up my vehicle. The whole team is Awesome and stands behind the work they provide. Will anyone to them. Thanks a lot job well done.

Thank you for taking the time to write such a wonderful review! We are thrilled to hear about your positive experience with our team at B&L Automotive. It's our top priority to provide excellent service, from the moment you make the first phone call to the completion of the job. We appreciate your kind words and look forward to serving you again in the future. -Sincerely, B&L Service Team

- B & L Automotive
5

Very fast and friendly service

Thank you Angelique for the kind words! Our team takes pride in providing fast and friendly service. We're glad to hear that we met your expectations. If you have any other automotive needs, don't hesitate to reach out. -Sincerely, B&L Service Team

- B & L Automotive
5

I was very pleased with B&L automotive. They did great work on my vehicle the other day. I'd say the mechanics over there did great work also. Liz the service manager over there is outstanding! She communicates very well and gives awesome customers service. I will be back for more work in the future. 5 star service all the way👍

Edward, thank you for the stellar review! We appreciate your kind words about our team, especially Liz. Your satisfaction fuels our passion for providing high-quality service. We look forward to serving you again in the future! -Sincerely, B&L Service Team

- B & L Automotive
5

They are always very informative of what they are talking about and understand my concerns no matter how trivial. They are a company that doesn’t want or need to con their customers which I appreciate.

Thank you for your kind words, Tanner! We take pride in our transparent and trustworthy service. It's great to know that you appreciate our commitment to providing honest recommendations and addressing all your concerns. We're here whenever you need us!-Sincerely, B&L Service Team

- B & L Automotive
5

Customer service was great they lady at the front desk was very friendly and explained everything that was wrong with my car got my car fixed the same day I dropped it off. I highly recommend B&L Automotive

Thank you for the stellar review, Her! It's gratifying to provide prompt and informative service to valued customers like yourself. We're thrilled to earn your recommendation and look forward to continuing our top-notch car care service. Remember, we're only a call away for any automotive needs! -Sincerely, B&L Service Team

- B & L Automotive
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