Newport News Auto Repair

Mon - Fri: 8:00 AM - 6:00 PM, Sat: 8:00 AM - 4:00 PM
5

Brought my truck in for a state inspection. I didn't catch her name, but the lady checking me in was super nice and even offered me a donut! The waiting area was very nice and clean as well. I was out in a little over 30 mins. They didn't try to upsell me on anything either which is always nice. All and all I had a great first time visit to B&L!

5

Folks at B&L are communicative and helpful throughout the whole process. They explain in detail what's wrong with your car and do their best to find the least expensive fix. I highly recommend them!

5

Very friendly people and did a great job on my car

5

Thank you for the 5-star review, Rick! We're thrilled to hear that you had a fantastic experience at B&L Automotive. If you need any further assistance or have any questions, please don't hesitate to reach out. We appreciate your business!-Sincerely, B&L Service Team

- B & L Automotive
5

Went to b&l auto for a state inspection after running into honesty issues at a different shop I had been using. Plenty of good reviews so I figured I'd give em a shot. The lady at the front desk (I think her name is Elizabeth from what my receipt says but if not I apologize for not catching her name) was very polite and got me checked in smoothly and within about an hour had me all squared away. Passed my truck with just a few suggestions for maintenance things that I had already been somewhat putting off. Never tried to throw any overaggressive sales pitch on anything, just a heads up on stuff if I needed to get to to myself, and an estimate printout for the services if I wanted to have them do the work. Overall very smooth interaction with b&l auto, would certainly recommend them, in fact I believe my wife will be going there some time this month to get her own truck inspected.

Thank you for trusting us with your state inspection, Daniel! We're glad Elizabeth provided a smooth experience for you. It's our priority to be honest and transparent with our customers, without any overaggressive sales pitches. We appreciate your recommendation and look forward to helping your wife with her truck too! Safe travels!

- B & L Automotive
5

Courteous and professional. Always accommodating, even when they are busy.

Thank you Brenda Liz for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience at B&L Automotive. We strive to provide excellent customer service, regardless of how busy we may be. We look forward to serving you again in the future. -Sincerely, B&L Service Team.

- B & L Automotive
5

It was a 5 star service thank you guys

We appreciate your great review, Rodney! It makes us happy to know that our service exceeded your expectations. At B&L Automotive, delivering top-notch service is our priority. We are grateful for your support and look forward to assisting you again in the future. -Sincerely, B&L Service Team

- B & L Automotive
5

Thank you so much for your 5-star rating, Barbara! We are delighted to hear that you had a great experience with us at B&L Automotive. Our team is committed to providing top-notch service for all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. -Sincerely, B&L Service Team

- B & L Automotive
5

I had a great experience at B and L Automotive. They are very Knowledgeable in what they do and go over and beyond to make sure your vehicle needs are meet. My wife has a bmw X7 that needed some maintenance done. BMW quoted me 1600 just to do front brakes and rotors. B and L saved me some money by going to them and we received great service. I will be going to B and L for all my service needs.

Antonio, thank you for the awesome review! We're thrilled to know that your experience with us was top-notch from start to finish. Our team takes pride in delivering excellent service while providing cost-effective solutions. We're here to help with any future service needs for you and your wife's vehicles. Thanks again for choosing B&L Automotive! -Sincerely, B&L Service Team

- B & L Automotive
5

Liz is wonderful, she kept me informed of everything. She has an amazing personality. The techs did a wonderful job. They fixed everything on my car that was wrong. Wonderful team. Yes, I would recommend highly.

Thank you for the fantastic feedback, Susan! We're delighted to hear about your excellent experience with Liz and our team. We take pride in keeping our customers well-informed and delivering top-notch service. Recommendations like yours mean a lot to us. If you ever need any further assistance with your car, don't hesitate to reach out. -Sincerely, B&L Service Team

- B & L Automotive