Newport News Auto Repair

1739 reviews
13539 Jefferson Ave. , Newport News, VA 23608
Mon - Fri: 8:00 AM - 6:00 PM, Sat: 8:00 AM - 4:00 PM
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5

Second year I've taken my car to be inspected. They don't have a list a mile long that my car "needs" to have done to pass inspection or otherwise. Very honest, Reliable and friendly. I'll be back next year and possibly before if I need repairs done.

5

An all around pleasant experience.

5

Thank you for the 5-star rating, Chris! We're thrilled to hear that you had a great experience with us at B&L Automotive. If there's anything else we can do for you, please don't hesitate to reach out. -Sincerely, B&L Service Team

- B & L Automotive
5

I am very grateful I found BNL automotive. They have definitely gone above and beyond to fix our car, I originally had it at pep boys which they gave my car back running way worse actually ,barely running honestly. I took it straight to B&l and they charged me not even half of what pep boys wanted to charge for the same work. They offered a warranty on everything they've done, they definitely go the extra mile at B&l. Their main concern is the driver's safety!! I would definitely recommend going to B&L automotive they truly care about their customers and not charging as much as they can. They're extremely knowledgeable, and actually care about the work they do!! I'm very grateful and blessed to have found B&L automotive ❤️‍🔥❤️‍🔥 I wish they had one in Texas, I want to continue using B&l automotive in the future if I ever have any issues with my vehicle running.

Dear Ashleigh, thank you so much for this heartfelt review! It's truly rewarding to know we've exceeded your expectations. We pride ourselves on providing quality repairs at fair prices, and it's refreshing to hear you appreciate our dedication to customer satisfaction. We hope your car is running smoothly, and should you ever need us again, we'd be honored to serve you. -Sincerely, B&L Service Team

- B & L Automotive
5

Went there to get my car aligned! Something was bent out of place that was causing my front wheel to sit funky. They were able to fix it and now my car drives great!

Thank you, Christina, for choosing B&L Automotive for your alignment needs! We're thrilled to hear that our team was able to identify and fix the issue with your wheel. It's great to know that your car is now driving smoothly. If there's anything else we can help with, please don't hesitate to reach out. -Sincerely, B&L Service Team

- B & L Automotive
5

Thank you for the five-star review, Liz! Here at B&L Automotive, we strive to provide exceptional service to all our customers. We're delighted to hear that we met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. -Sincerely, B&L Service Team.

- B & L Automotive
5

Nice place, nice people. Nice waiting room with coffee, but no coffee cups this morning. Quick service. But take a check book: they have a ""Credit Card Convenience Fee" of $6.95!

Ron, we're grateful for your kind words about our service and team! Being efficient while still providing a comfortable environment is important to us. We appreciate your feedback about the coffee cups and will make sure this doesn't happen again. Regarding the convenience fee, it covers the cost of processing credit card payments. We apologize for any inconvenience. We value your loyalty and are here to help with all your automotive needs. -Sincerely, B&L Service Team

- B & L Automotive
5

Quick and professional service

Thank you for the 5-star review, Anthony! We appreciate your positive feedback about our quick and professional service. It's always great to hear that we met your expectations. Let us know if there's anything else we can do for you. -Sincerely, B&L Service Team

- B & L Automotive
5

Awesome

Thank you for the awesome review, Reginald! We're thrilled to hear that you had a great experience at B&L Automotive. We pride ourselves on providing top-notch service to all our customers. If you have any other automotive needs in the future, don't hesitate to reach out. -Sincerely, B&L Service Team

- B & L Automotive
4

Thank you for leaving us a rating, Mr. Chevrolet! We're glad to hear that your experience with us was a positive one. If there's anything specific that you think we could improve on, please let us know. We're always looking for ways to better serve our customers. -Sincerely, B&L Service Team

- B & L Automotive
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