Newport News Auto Repair

1730 reviews
13539 Jefferson Ave. , Newport News, VA 23608
Mon - Fri: 8:00 AM - 6:00 PM, Sat: 8:00 AM - 4:00 PM
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5

Excellent Service! Helpful and Courteous Staff, Skilled and Personable- Managers, Mechanics and Technicians. They have Definitely Earned my Trust and Loyalty.

Thank you so much Bill for your ever so kind review of our business, and our staff. We appreciate your business, and we look forward to serving you again soon. Thanks, Brad Brown, Owner

- B & L Automotive
5

I have had my son’s car serviced at B&L for several years now. The are always super courteous and on top of things. Liz is amazing. Couldn’t ask for better service.

Thank you Connie for taking the time to leave your wonderful review. We appreciate tour business, and the opportunity at each visit to serve you. We look forward to seeing you again soon! Sincerely, Bradley Brown, Owner

- B & L Automotive
5

Honesty Integrity and Quality is what you want and BL delivers.

I’m sorry to be responding so late, but thank again for your kind review. We look forward to serving you again soon. Sincerely, Brad Brown, Owner

- B & L Automotive
5

I feel like they appreciate my business. I feel like they are honest. Satisfied customer.

Thank you Gregory for your awesome review, and we absolutely care about your business with us. Without customers like you we wouldn’t be able to continue raising families and providing the service that keeps our customers safe. We look forward to serving you again soon. Sincerely, Bradley Brown, VP

- B & L Automotive
5

Great and timely service. Great personable staff to boot. Would highly recommend to anyone.

Thank you Steven for your kind review of our facility, and our amazing staff. We appreciate your business, and look forward to serving you again in the future. Have a great week! Sincerely, Brad Brown

- B & L Automotive
5

The mechanics and secretarial personnel are very pleasant and helpful. The pre-inspection summary is nice peace of mind, and if you are a diyer, it gives you a list to work on yourself.

I’m sorry to be responding so late, but thank again for your kind review. We look forward to serving you again soon. Sincerely, Brad Brown, Owner

- B & L Automotive
5

Husband took his jeep for some service, fast service and good work too.

I’m sorry to be responding so late, but thank again for your kind review. We look forward to serving you again soon. Sincerely, Brad Brown, Owner

- B & L Automotive
5

Took our 2008 Nissan armada in for a estimate on replacing radiator. My wife and I had shopped around and priced the job. B&L gave us a great price and their customer service before and after the job was amazing. I will definitely recommend them to my friends and family Thanks B&L

Thank you for your kind review of our family business. We appreciate the opportunity to serve you, and look forward to seeing you again soon. Have a great summer! Sincerely, Bradley Brown, Owner

- B & L Automotive
5

B&L Automotive saves the day when my engine block in my car cracked and piston rod snapped. I was on I-64 West when my car loss acceleration. I was lucky to find myself in B&L Automotive parking lot where I proceeded inside to request their services for my now inoperable vehicle. When they discovered what was wrong they immediately briefed me on my situation and ways to fix it. Once they found out the car was under warranty they instantly called the dealership to come pickup my car and enterprise to pick me up to receive a rental. The people here made a terrible experience less stressful and more manageable. Thank you for your help and services!

Thank you Alex for your kind review of our facility and staff. We are here to serve each and every customer with the best service in our industry. We appreciate the opportunity to serve you, and certainly look forward to the chance to earn your business in the future. Sincerely, Brad Brown, Owner

- B & L Automotive
5

The techs were the only techs in Newport News that was able to take simple wheel locks off of my rims! Complete lifesavers!!!!

Thank you for your kind review. Glad we were able to assist you with the removal of your wheel locks. We look forward to serving you again soon. Sincerely, Brad Brown, Owner

- B & L Automotive
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