Newport News Auto Repair

1750 reviews
13539 Jefferson Ave. , Newport News, VA 23608
Mon - Fri: 8:00 AM - 6:00 PM, Sat: 8:00 AM - 4:00 PM
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5

The staff was very helpful with my issue. They are knowledgeable and corrected the problem very quickly.I would recommend B&L to anyone.

Thank you Jason for taking the time to leave your review, and for allowing our team to serve you. We appreciate your business, and look forward to seeing you again soon. Sincerely, B&L Service Team

- B & L Automotive
5

The customer service that I received was very helpful. Service was on time and on par.

Hi Lankua, thank you for taking the time to share your positive experience with us! We are thrilled to hear that you found our customer service helpful and that your service was completed in a timely manner. We pride ourselves on providing top-notch service to all of our customers. If there is anything else we can do for you, please don't hesitate to reach out. -Sincerely, B&L Service Team

- B & L Automotive
5

Very thorough. Quote job ahead of time. No surprises. Courteous and friendly staff up front. On time. Quite happy.

Thank you for sharing your experience with us, Linda. We take pride in providing transparent and efficient service, without any surprises. Our team is dedicated to delivering exceptional customer care. Your satisfaction means a lot to us. Feel free to reach out if you need anything else. -Sincerely, B&L Service Team

- B & L Automotive
5

Fast and courteous service. From my first call to picking up my truck, I felt welcome and well informed about what was happening. I was told about a Costco discount that I would not have thought of myself, and it saved me over $200. This will be my go-to shop in the future.

Thank you for your amazing review. We appreciate your business, and look forward to serving you again soon. Sincerely, B&L Service Team

- B & L Automotive
5

I absolutely do adore the staff there. Especially Elizabeth. She’s very careful with her words and explaining everything to you. Even tho they couldn’t fix the problem on her right then and there they still found the problem. I recommend honestly I do. I’ll be seeing them soon again I’m sure of it !

Thank you for your review. We appreciate your business, and look forward to serving you again soon. Sincerely, B&L Service Team

- B & L Automotive
5

They got me in and out quickly. So helpful and great customer service by the nice lady at the front!

Thank you for your kind review. We appreciate your business, and look forward to serving you again soon. Sincerely, B&L Service Team

- B & L Automotive
5

Liz is the person that deserves recognition, she is friendly goes out of her way to help you. We need good people like her. to make the world a better place. Thank you Li.

Thank you for taking the time to share your positive experience with us! We are thrilled to hear that Liz provided exceptional customer service. We will make sure to pass along the kind words to her. Our team is here to assist you whenever you need us. -Sincerely, B&L Service Team

- B & L Automotive
5

Very nice customer service, they have a fast turn around time. Definitely recommended it

4

Fast prompt service,price of work to me was a little high.

Leon, we appreciate your positive feedback about our fast and prompt service. We understand that the price may have been higher than expected, but we aim to offer quality workmanship along with our exceptional service. Thank you for choosing us for your automotive needs. -Sincerely, B&L Service Team

- B & L Automotive
5

I was satisfied with service provided. It didn't take all day. I will most likely use them in the future.

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