Newport News Auto Repair

Mon - Fri: 8:00 AM - 6:00 PM, Sat: 8:00 AM - 4:00 PM
5

Took our 2008 Nissan armada in for a estimate on replacing radiator. My wife and I had shopped around and priced the job. B&L gave us a great price and their customer service before and after the job was amazing. I will definitely recommend them to my friends and family Thanks B&L

Thank you for your kind review of our family business. We appreciate the opportunity to serve you, and look forward to seeing you again soon. Have a great summer! Sincerely, Bradley Brown, Owner

- B & L Automotive
5

B&L Automotive saves the day when my engine block in my car cracked and piston rod snapped. I was on I-64 West when my car loss acceleration. I was lucky to find myself in B&L Automotive parking lot where I proceeded inside to request their services for my now inoperable vehicle. When they discovered what was wrong they immediately briefed me on my situation and ways to fix it. Once they found out the car was under warranty they instantly called the dealership to come pickup my car and enterprise to pick me up to receive a rental. The people here made a terrible experience less stressful and more manageable. Thank you for your help and services!

Thank you Alex for your kind review of our facility and staff. We are here to serve each and every customer with the best service in our industry. We appreciate the opportunity to serve you, and certainly look forward to the chance to earn your business in the future. Sincerely, Brad Brown, Owner

- B & L Automotive
5

The techs were the only techs in Newport News that was able to take simple wheel locks off of my rims! Complete lifesavers!!!!

Thank you for your kind review. Glad we were able to assist you with the removal of your wheel locks. We look forward to serving you again soon. Sincerely, Brad Brown, Owner

- B & L Automotive
5

I had a great experience with B&L. My car broke down one morning on the way to work. They were able to get me back on the road by end of day. I would highly recommend them.

I’m sorry to be responding so late, but thank again for your kind review. We look forward to serving you again soon. Sincerely, Brad Brown, Owner

- B & L Automotive
5

They did a great job with my vehicle. Great service. I highly recommend this place.

Thank you Jordan for your five star review of our service. We appreciate your business, and look forward to serving you again in the future. Thanks for being our customer. Have a Happy Thanksgiving! Sincerely, Brad Brown, Owner

- B & L Automotive
5

Great experience. Fair pricing. I really appreciate the detailed report of my vehicle's inspection that was e-mailed to me shortly after my service. Thank you!

Thank you for your kind review Diana. We appreciate your business, and look forward to serving you again soon. Thanks for being our customer. Thanks, Brad Brown

- B & L Automotive
5

B&L Automotive provides great customer service and excellent care for your vehicle. My vehicle broke down while out of town and they helped me tremendously. From Liz the customer rep to Scott a technician. My truck was towed to them and fixed within three days. They even went out of their way to find a part needed at a cheaper price. If you live in the area please check them out and for military they provide a discount.

Thank you L Madison for leaving your ever so sweet and detailed review of our company and staff. We appreciate the opportunity to assist you in your time of need, and will always be here if you need us in the future. Safe travels!! Sincerely, Bradley Brown, Owner

- B & L Automotive
4

Awesome shop good mechanics fare prices 4.5 stars but there's always room for improvement I have and I would recommend B & L

Thank you for your kind review. We look forward to serving you again soon. Sincerely, Brad Brown, Owner

- B & L Automotive
4

B&L was recommended by the shop which does my usual maintenance. The staff at B&L was friendly, courteous and were able to get my vehicle in for diagnostics at the agreed upon time, and they were able to give me a reply well within the time that they said they would, telling me their findings and advising me what my options were. .

Thank you David for your kind review. Although you were referred by another shop that is your primary, we appreciate the business and the referral from them. We look forward to serving you again in the future if the need arises. Sincerely, Brad Brown, Owner

- B & L Automotive
5

The staff is very friendly and will text or call you when your vehicle is ready. They are pretty quick on getting a vehicle repaired. Have gone to them acouple time and have had no problems with them at all. Would highly recommend this place!

Thanks Joshua for your kind review of our staff, and our facility. We appreciate your business, and look forward to serving you again soon. Have a great week! Sincerely, Bradley Brown, Owner

- B & L Automotive