Newport News Auto Repair

1730 reviews
13539 Jefferson Ave. , Newport News, VA 23608
Mon - Fri: 8:00 AM - 6:00 PM, Sat: 8:00 AM - 4:00 PM
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5

Excellent customer service. Fast too. More of a local/personable feeling to it over most dealerships. Reasonable to low prices as well.

Thank you Steve for your kind review, and for being our customer. We appreciate your business! Sincerely, Brad Brown, Owner

- B & L Automotive
5

Awesome auto repair company! Very friendly team and I knew everything that was taking place. Great technology allows u to visually be apart of repair experience by way of pictures and tutorials! Complimentary shuttle rides back home while car is being repaired!! I will do business in the future with B&L Automotive! Thank you!

Thank you so much Moses for taking the time to leave your thorough review of our company. We set the bar high when it comes to service, and hopefully we exceeded you every expectation. We thank you for being our customer, and we look forward to serving you in the future. Have a great weekend! Sincerely, Bradley Brown, Owner

- B & L Automotive
5

This is the place to go if you need great work and even greater customer service. All I can say is they will take care of your cars needs. The staff is very knowledgeable and they care as well. Thanks for all you guys have done. You have earned my future service.

Thank you Kenneth for taking your time to leave us your review. We appreciate your business, and look forward to serving you again in the future. Have a great week! Sincerely, Bradley Brown, Owner

- B & L Automotive
5

I brought my Harley by, last minute, for a State inspection. The service writer Liz was super helpful and friendly. The technician that did the work, Lance, was also helpful and friendly, and gave me suggestion of what to keep an eye on concerning my brake pads. Both got me in and out very quickly. I would highly recommend this shop.

Thanks Ernest for allowing us to handle your state inspection needs for your cycle. We look forward to serving you again soon, and have a great week. Sincerely, Brad Brown, Owner

- B & L Automotive
5

They installed lowering springs, added spacers, and did an alignment my 2017 BMW 340. They are honest and show a passion for what they do. This place is a no-brainer.

Thank you for your kind review. We look forward to serving you again soon. Sincerely, Brad Brown, Owner

- B & L Automotive
5

I brought my Harley by, last minute, for a State inspection. The service writer Liz was super helpful and friendly. The technician that did the work, Lance, was also helpful and friendly, and gave me suggestion of what to keep an eye on concerning my brake pads. Both got me in and out very quickly. I would highly recommend this shop.

Thanks Ernest for allowing us to handle your state inspection needs for your cycle. We look forward to serving you again soon, and have a great week. Sincerely, Brad Brown, Owner

- B & L Automotive
5

Excellent service and affordable prices... Extremely trustable, Highly recommended...

5

Efficient, professional, and friendly. Great place to take your vehicle friendly atmosphere and very thoughtfully and welcoming I will continue to get work on my truck there.

1

$85 for oil change???!!! Good luck with that...

1

I hope this guys have enough clients. They charge $85 (after $20 off coupon) for oil change on a little sedan. I think this is ridiculous!

Full synthetic oil changes with any additives are surely going to be expensive, but luckily they last twice as long as a standard oil change. We are sorry that you felt this was expensive, and apologize if there was any miscommunication. Have a nice weekend. Sincerely, Brad Brown, Owner

- B & L Automotive
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