Newport News Auto Repair

1804 reviews
13539 Jefferson Ave. , Newport News, VA 23608
Mon - Fri: 8:00 AM - 6:00 PM, Sat: 8:00 AM - 4:00 PM
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5

Highly recommend. Staff very polite and knowledgeable of my vehicle - a 2001 Ford Excursion. Great customer service throughout the process, reasonable prices, and a military discount mean i will be a repeat customer for years to come.

5

Update: A few months later, had an issue with a DIFFERENT shop (Not these guys) over a item the other shop broke while fixing my car from a hit and run. The other shop said it was not possible to break this thing, even if you took a hard object to it. My first call was to these guys. I asked if I could just ask an expertise question, about whether that could be broken accidentally or by neglect. Without even thinking about price, they gave me a second opinion, saying the guy ...

5

Love taking my vechile to B&L Automotive!! Staff is always so helpful and kind. Scheduling is convenient and I feel they have fair prices. They are very thorough with their maintenance.

Wow Kelly thats exactly what we want to always hear from our customers who we strive so hard to serve daily. We appreciate your business, and look forward to serving you again in the future. Enjoy your summer! Sincerely, Brad Brown, VP

- B & L Automotive
5

Staff was very helpful! I was attended to very promptly!

5

Staff was very helpful! I was attended to very promptly!

5

Excellent. Excellent

5

Couldn't be happier. well you did what you could and being an old vehicle that it was your staff did what they could

5

This place is amazing when it come to service!!!

Thanks Jose for leaving your review of our company, and we look forward to serving you again soon. Brad Brown, Owner

- B & L Automotive
5

Always professional and helpful

Thank you for your kind review. We look forward to serving you again soon. Sincerely, Brad Brown, Owner

- B & L Automotive
4

Handled my car with such care after an 8 month deployment and fixed things my old mechanic had claim to fix

I’m sorry to be responding so late, but thank again for your kind review. We look forward to serving you again soon. Sincerely, Brad Brown, Owner

- B & L Automotive
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