Newport News Auto Repair

Mon - Fri: 8:00 AM - 6:00 PM, Sat: 8:00 AM - 4:00 PM
5

I have been a loyal customer for nearly ten years and they have always done the right thing and fixed what is needed; they will let you know if there is an upcoming service that needs to be done with an estimate so you can fit the repairs into your budget for upcoming months. This is a first rate operation!

Thanks so much Mark for always being a great and loyal customer. We appreciate all your years of patronage, and will continue to serve you each and every visit like it's your first time. I'm sorry for responding late to your review, but business and two young boys keeps me stretched to the limits. We always look forward to seeing you, and thanks again for being an awesome customer! Sincerely, Brad Brown, Owner

- B & L Automotive
5

Super organized, clean, honest, friendly. I love this place. They are generally competitive on pricing but offer amazing service. Have gone to them with 3 different cars, thanks all!

Hello Randy, and thank you for sharing your great experiences with our team and the public. We would like to thank you for allowing us to serve and earn your business, and thank you for being our customer. See you again soon :)

- B & L Automotive
5

Outstanding service. Work I needed was done correctly and in a timely matter. The staff there have been extremely helpful and friendly. I definitely recommend B&L to anybody needing work done.

Thank you Alex for allowing us to serve your automotive needs, and thank you for leaving such a kind review. We appreciate your patronage, and look forward to serving you again soon. Thanks for your recommendations to your friends and family as that means the world to our family business (our staff)! Hope you have a wonderful weekend, and we look forward to seeing you again soon. Sincerely, Bradley Brown Owner

- B & L Automotive
5

Used these guys for a pre-purchase inspection before buying a used car. They did great work in a reasonable timeframe, giving me buying confidence! I will definitely be taking my “new” car to them for my regular maintenance service in the future!

Thanks Jodi for taking your time to leave our facility a review. We appreciate you trusting us to evaluate your possible new car purchase, and we certainly look forward to serving you again soon. Have a great 2018!! Sincerely, Brad Brown, Owner

- B & L Automotive
5

Great service and timely too. Very nice people to talk to and explained everything well to someone who has no idea about cars. Thanks a bunch.

Thank you so much for your kind review of our company. We appreciate your time, and look forward to serving you again in the future. Thank you, Brad Brown, Owner

- B & L Automotive
5

Perfect place to get your car looked at. Way better and more honest than A1 stop! You won a new customer. Thanks!

Thank you Aam for your kind review of our facility. From our team to you we thank you for the opportunity to serve you as our customer. We look forward to seeing you again soon. Sincerely, Bradley Brown, Owner

- B & L Automotive
5

Great inspection experience. Service bay clean and organized. Waiting room in nice shape, Minor repairs done quickly. Personable employees. "Vinnie" explained all issues. We were in & out within an hour and only had to change a few lightbulbs. No attempt to gouge for unneeded repairs. I'd definitely return. Thx B&L!

Thanks Kirby for your kind and detailed review of your experience with our staff and facility. We appreciate your business and look forward to serving you again soon. Have a great weekend! Sincerely, Brad Brown

- B & L Automotive
5

Very easy to work with! Liz and Scott were both extremely helpful and professional. Would recommend to anyone needing a good garage, esp for electrical problems.

Thank you Rebecca for taking the time to leave us your review. We appreciate your business, and look forward to serving you again soon. Thanks for being our customer! Sincerely, Brad Brown, Owner

- B & L Automotive
5

Very thorough and clear explaining what I needed and what they recommended. Gave me an email of pictures of each item that was in need of maintenance. Customer service was very friendly! I would come here again.

Thank you Chris for taking the time to leave your positive and detailed review of our service. Our process is very unique, and we want to help our clients make better buying decisions by showing them what’s wrong and even explains in detail the importance of such with pictures, videos, and explanation. In turn we are completely clear in helping the customers understand the issues they face, and not leaving them with the “trust me” mentality of the dealers who take advantage of them on a regular basis. Thanks for allowing us to serve you, and we look forward to seeing you again soon. Sincerely, Brad Brown, Owner

- B & L Automotive
5

Needed two new tires and had the brakes checked. They went ahead and ordered the brakes and rotors but after a review they did not recommend changing. Great work and honest folks. Liz was exceptional! Thanks!

Thanks you M McKenzie for your kind and thorough review. We appreciate the opportunity to serve you, and look forward to seeing you again in the future. Sincerely, Brad Brown, Owner

- B & L Automotive