Newport News Auto Repair

Super friendly staff!! Very clean inviting facility. Work was completed exceptionally quick and professionally. 100% would recommend to anybody!

Scott is a top notch manager who gets out and get his hands dirty with the rest of his crew! Not only did they do an excellent job on my brakes, they went way above and beyond to get the truck out on time. Customer service means a lot to these folks because they are good at it! Finally, I found a shop that is as competent as they are professional! Thanks to Scott, Andrew and Liz!

Great service and timely repairs. After having my car sit in my driveway for 8-9 months not starting I finally took it to B&L to get diagnosed and fixed. I had my car back in 3 working days. They kept me informed throughout the process which is more than most shops will do.

I've been coming to your location for the last 20 years and have had nothing but stellar service from you guys each and every time. Thank you very much. David worked on my truck this morning. He definitely went above and beyond. 100% great experience.

Our car broke down on the way home from Richmond to the Outer Banks. We limped into Newport News on a Friday at 5:00 pm, when all the auto repair places were closed -- except B&L, which were only a few blocks away. They were amazing. They found a wiring problem in nothing flat, and Liz helped us find a rental car so we could drive home while they checked the car's whole wiring system for us (RATS had been chewing on the wires!). Scott was wonderful working on the car. He showed us exactly what the problem was, it was obvious someone else had "fixed it" wrong. These folks are great. They are friendly, warm, concerned, and helpful. All their repairs are guaranteed, the guarantee is honored almost everywhere. For us, they were a lifesaver!

I brought in an old pickup hat was in need of an alignment after I performed extensive work to the suspension. B & L did a wonderful job. My truck tracks straight and true. Thanks again.

Excellent customer service. Fast too. More of a local/personable feeling to it over most dealerships. Reasonable to low prices as well.

Awesome auto repair company! Very friendly team and I knew everything that was taking place. Great technology allows u to visually be apart of repair experience by way of pictures and tutorials! Complimentary shuttle rides back home while car is being repaired!! I will do business in the future with B&L Automotive! Thank you!

This is the place to go if you need great work and even greater customer service. All I can say is they will take care of your cars needs. The staff is very knowledgeable and they care as well. Thanks for all you guys have done. You have earned my future service.

I brought my Harley by, last minute, for a State inspection. The service writer Liz was super helpful and friendly. The technician that did the work, Lance, was also helpful and friendly, and gave me suggestion of what to keep an eye on concerning my brake pads. Both got me in and out very quickly. I would highly recommend this shop.