Newport News Auto Repair

Honest and efficient. That you guys were fast and efficient

Great service. Very friendly and knowledge

The shop has it all!. Very supportive and dedicated to getting your car back in a feasible time.... Liz is awesome

I've dealt with other shops that do alignment and was never satisfied with the results. I took it to B & L Automotive and they nailed it once and for all. I was told that the alignment technician had twenty years experience and it shows. Thank you B & L.

Scott is a top notch manager who gets out and get his hands dirty with the rest of his crew! Not only did they do an excellent job on my brakes, they went way above and beyond to get the truck out on time. Customer service means a lot to these folks because they are good at it! Finally, I found a shop that is as competent as they are professional! Thanks to Scott, Andrew and Liz!

Reliable. Very nice place with great people working there. Car was serviced. in the time promised. Future repairs were recommended.

My car quit moving. I figured it was transmission but wasn't sure. They said they would run a diagnostic to find out exactly the problem. They came back saying, I indeed need a new transmission (rebuilt) and it was going to be $4800. I picked my car up and took it for a second opinion and that place said all I needed was a new torque converter and the cost is $920! When I called B & L back to find out why they said transmission when all it was, was the torque converter. The said it was there "professional opinion". One or two hundred more is a professional opinion. $4000 more is trying to rob someone. I have serious doubt that they even did there "diagnostic" on the car. They just charged me $140 and did nothing but tell me I needed a new transmission. I explained all this to them to see if they would even try to make things right. They did nothing!

by being honest and not trying to take advantage of people

Recommend. Would absolutely recommend.

They handled my car with so much care after my 8 month deployment and caught things that my old mechanic claim to have fixed