Newport News Auto Repair

Mon - Fri: 8:00 AM - 6:00 PM, Sat: 8:00 AM - 4:00 PM
5

I came in for a state inspection and was out within 30 minutes. The staff was friendly and didn't overcharge for basic materials like windshield wipers.

Thank you so much for your review of our business, and our wonderful staff. We appreciate your business, and look forward to seeing you again soon. Thank you, Brad Brown, Owner

- B & L Automotive
5

Service and integrity beyond what I expected from any auto repair shop. My job was warranty work through O'Reilly performed by a different repair shop. I expected hassles, however the work was performed promptly and seamless. Thank you.

Thank you so much Brad for your kind review. It was our pleasure to take care of your warranty concern from another shop as part of our nationwide network. We are so happy that we could help, and look forward to serving you again in the future if the need arises. Sincerely, Brad Brown, Owner

- B & L Automotive
5

Here recently I took my 2012 Jeep Wrangler in for check engine light being on and gas cap light on. I usually dont trust people to work on my vehicles but after seeing B&L service center I would have to make an exception, it is an extremely clean, knowledgeable shop. When I first entered the office I was greated by the staff whom were extremely friendly. While the technicians were troubleshooting my vehicle Brad came out and talked to me like a friend not someone who just wants your money. Unlike most places where they try to sell you whatever they can, they informed me exactly of the part I need and the best place to get it is straight through the dealership. Overall I am very satisfied with B&L Auto and will continue to use them for future services and would recommend them for others.

Thank you Phillip for taking the time to leave your review. We are in the business of serving people, and we know the only way to do it is the right way! We thank you for allowing us to serve your automotive needs, and look forward to seeing you again soon. Thanks for being our customer! Sincerely, Brad Brown, Owner

- B & L Automotive
5

They were very courteous and prompt. Thanks again!

Thanks Timmy for your kind review. We appreciate your business, and look forward to serving you again soon. Sincerely, Bradley Brown, Owner

- B & L Automotive
5

I've been going here for a couple years now. I had a Dealer fail my car for inspection for brakes, decided to take it here for a second opinion. They passed the car and emailed me a PDF document with picture proof that the brakes still had 8mm of pad left (4 or less is failing). Very reputable and honest shop, Thanks!

Thank you Brian for allowing us to serve you, and for you to take the time to leave us such a detailed review of how we are so different than 99% of the other repair shops. We are here to serve you, keep you safe, and provide a service of explaining any and all needs for your vehicle. We are so happy that you found this valuable and thank you for allowing us to serve you. We look forward to seeing you again soon. Sincerely, Brad Brown, Owner

- B & L Automotive
4

Great work they do, I had my serpentine belt fixed awhile back, was going to take my jeep back there today for a look over on it but the price was a little steep. Will be going there if anything major goes wrong with my vehicle because I know I'm paying a bit more but it will be done right.

Thanks Scott for your excellent feedback and review! We appreciate your business as always, and are always here to help. Thanks for being our customer. Sincerely, Brad Brown, Owner

- B & L Automotive
5

Very friendly, very quick, didn't have an appointment for a state inspection, but was in an out in an hour!

Thank you Daniela for your kind review and for your patronage of our business. We look forward to serving you again soon. Sincerely, Brad Brown, Owner

- B & L Automotive
5

I have been a loyal customer for nearly ten years and they have always done the right thing and fixed what is needed; they will let you know if there is an upcoming service that needs to be done with an estimate so you can fit the repairs into your budget for upcoming months. This is a first rate operation!

Thanks so much Mark for always being a great and loyal customer. We appreciate all your years of patronage, and will continue to serve you each and every visit like it's your first time. I'm sorry for responding late to your review, but business and two young boys keeps me stretched to the limits. We always look forward to seeing you, and thanks again for being an awesome customer! Sincerely, Brad Brown, Owner

- B & L Automotive
5

Super organized, clean, honest, friendly. I love this place. They are generally competitive on pricing but offer amazing service. Have gone to them with 3 different cars, thanks all!

Hello Randy, and thank you for sharing your great experiences with our team and the public. We would like to thank you for allowing us to serve and earn your business, and thank you for being our customer. See you again soon :)

- B & L Automotive
5

Outstanding service. Work I needed was done correctly and in a timely matter. The staff there have been extremely helpful and friendly. I definitely recommend B&L to anybody needing work done.

Thank you Alex for allowing us to serve your automotive needs, and thank you for leaving such a kind review. We appreciate your patronage, and look forward to serving you again soon. Thanks for your recommendations to your friends and family as that means the world to our family business (our staff)! Hope you have a wonderful weekend, and we look forward to seeing you again soon. Sincerely, Bradley Brown Owner

- B & L Automotive