Newport News Auto Repair

Mon - Fri: 8:00 AM - 6:00 PM, Sat: 8:00 AM - 4:00 PM
5

Used these guys for a pre-purchase inspection before buying a used car. They did great work in a reasonable timeframe, giving me buying confidence! I will definitely be taking my “new” car to them for my regular maintenance service in the future!

Thanks Jodi for taking your time to leave our facility a review. We appreciate you trusting us to evaluate your possible new car purchase, and we certainly look forward to serving you again soon. Have a great 2018!! Sincerely, Brad Brown, Owner

- B & L Automotive
5

Great service and timely too. Very nice people to talk to and explained everything well to someone who has no idea about cars. Thanks a bunch.

Thank you so much for your kind review of our company. We appreciate your time, and look forward to serving you again in the future. Thank you, Brad Brown, Owner

- B & L Automotive
5

Perfect place to get your car looked at. Way better and more honest than A1 stop! You won a new customer. Thanks!

Thank you Aam for your kind review of our facility. From our team to you we thank you for the opportunity to serve you as our customer. We look forward to seeing you again soon. Sincerely, Bradley Brown, Owner

- B & L Automotive
5

Great inspection experience. Service bay clean and organized. Waiting room in nice shape, Minor repairs done quickly. Personable employees. "Vinnie" explained all issues. We were in & out within an hour and only had to change a few lightbulbs. No attempt to gouge for unneeded repairs. I'd definitely return. Thx B&L!

Thanks Kirby for your kind and detailed review of your experience with our staff and facility. We appreciate your business and look forward to serving you again soon. Have a great weekend! Sincerely, Brad Brown

- B & L Automotive
5

Very easy to work with! Liz and Scott were both extremely helpful and professional. Would recommend to anyone needing a good garage, esp for electrical problems.

Thank you Rebecca for taking the time to leave us your review. We appreciate your business, and look forward to serving you again soon. Thanks for being our customer! Sincerely, Brad Brown, Owner

- B & L Automotive
5

Very thorough and clear explaining what I needed and what they recommended. Gave me an email of pictures of each item that was in need of maintenance. Customer service was very friendly! I would come here again.

Thank you Chris for taking the time to leave your positive and detailed review of our service. Our process is very unique, and we want to help our clients make better buying decisions by showing them what’s wrong and even explains in detail the importance of such with pictures, videos, and explanation. In turn we are completely clear in helping the customers understand the issues they face, and not leaving them with the “trust me” mentality of the dealers who take advantage of them on a regular basis. Thanks for allowing us to serve you, and we look forward to seeing you again soon. Sincerely, Brad Brown, Owner

- B & L Automotive
5

Needed two new tires and had the brakes checked. They went ahead and ordered the brakes and rotors but after a review they did not recommend changing. Great work and honest folks. Liz was exceptional! Thanks!

Thanks you M McKenzie for your kind and thorough review. We appreciate the opportunity to serve you, and look forward to seeing you again in the future. Sincerely, Brad Brown, Owner

- B & L Automotive
5

Just moved to this area and in need of a safety inspection found this place online and couldn't be more pleased. The service is fantastic and Liz and Patrick are so friendly. Thank you so much I will be back!

Thank you so much for taking the time to leave your review of our family company. We firstly would like to welcome you to our area, and thank you for allowing us to serve you. Feel free to contact us with any questions you may have even if just a question about best places to go for dinner, other service companies, and or anything we can help you with. Sincerely, Brad Brown, Owner

- B & L Automotive
5

Checked in for state inspection and serpentine belt replacement during snowstorm in January. Shop was very clean , and work was done quickly and professionally. Would recommend B& L Automotive for any work needed.

Thanks for your kind review of our family company. We appreciate your time, and your patronage of our business. We look forward to serving you again soon. Sincerely, Brad Brown, Owner

- B & L Automotive
5

I was having real issues with my car, but taking it to B&L they took real care of me and my car. I am glad I took my car there and they were able to fix my car with no problems. The customer service is excellent, the wait is none, and they make sure that you are care for

Thanks Ninoska for your kind review! We appreciate your patronage and look forward to serving you again soon. Thanks for being our customer. Have a bless 2018! Sincerely, Brad Brown, Owner

- B & L Automotive