Newport News Auto Repair

They were very courteous and prompt. Thanks again!

Service never fails. I have been coming to your shop since I bought the Kia Your service has never failed me I am very happy with every thing I’ll keep coming back. Your employes have always been polite. Thank you! P. Lamb

Welcoming atmosphere and the service was really quick. The web portal containing maintenance information about my car is a big plus and the text I received informing me when my service was complete was awesome.

This is my favorite place to have all my families cars repaired. Every visit we get the best treatment, and their customer service has always been awesome. I wouldn't trust anyone else when it comes to this family business and the years of service they have provided to our entire family. We are pro America and Pro small business!! I'll also add that I send my friends to them as well, and each one shares the same similar response as my family does. Just a great place to go.......

Good work. The price on the tires was a good price. Overall I paid a little more than say Walmart but I will gladly pay a little more for good work. Good work is exactly what I got!

Don't go here! When I called for appt 'Brad' was so nice, made promises and told me don't worry, we'll take care of that when you get here. When I got there 'Brad' was nowhere to be found, receptionist tried to give me someone else's car saying I recognize you (my 1st time there). Their full car diagnostic revealed problems I knew nothing about. They had the receptionist call me to discuss. She got angry that I had so many questions and HUNG UP ON ME. Thinking it had to be a mistake that a business would hang up on a customer, I called back and she hung up on me again. At this point I just wanted my car back. They said NO, they had already taken it apart and would charge me to put it back together. So I had service done and asked that 'Brad' ,THE OWNER turns out, call me. It's been a month and I still haven't heard from him. Bad, Bad place. Stay away for your own good

Great service and timely too. Very nice people to talk to and explained everything well to someone who has no idea about cars. Thanks a bunch.

Great service and timely too. Very nice people to talk to and explained everything well to someone who has no idea about cars. Thanks a bunch.

Used these guys for a pre-purchase inspection before buying a used car. They did great work in a reasonable timeframe, giving me buying confidence! I will definitely be taking my “new” car to them for my regular maintenance service in the future!

Great service. The staff was very professional, friendly and accommodating. The serviced was so fast!