Newport News Auto Repair

5

Went above and beyond for me. This is the first repair shop I found that does outstanding work at a fair price. Better then dealership. They started the work fast and keep me informed throughout the repair process. They went above and beyond for me, they reported a battery issue at the close of business, got it replaced so that I can pick it up late at night. They even took my payment over the phone. They even offered a payment plan. How awesome is that? They were so good to me, had them do more work on the car. I will always use them and will recommend everyone I know to them. Thanks B &L. Welcome to my Family.

5

Seem to be an honest business

Thank you Ken for taking the time to leave your review of our family business. We appreciate your business and look forward to serving you again soon. Have a great day! Sincerely, Brad Brown, Owner

- B & L Automotive
5

Good service

Thank you for taking the time to leave your kind review of our facility. We appreciate your business, and look forward to seeing you again soon. Sincerely, Brad Brown, Owner

- B & L Automotive
5

Great and friendly service.

Thank you Jeremiah for taking your time to leave our facility and staff a great review. We look forward to serving you again soon. Sincerely, Brad Brown, Owner

- B & L Automotive
5

The staff is honest and professional. I have been coming here for 2 years, and I've always been satisified.

Thank you Corie for taking the time to leave your review. Our staff works extremely hard each and every day to provide the best service with the best warranties in the business, and it's for all our customers like you that look for something better and make it known how happy you were. We look forward to serving you again, and thank you for your patronage. Sincerely, Bradley Brown Owner

- B & L Automotive
5

Great staff, great service and Liz was very helpful and professional!!

Thanks so much Stacy for your kind review, and for allowing us to serve you. We look forward to seeing you again soon. Sincerely, Brad Brown, Owner

- B & L Automotive
5

Very good communication between them and myself. They let me know what was wrong with my vehicle in a timely manner, and accepted my decision on what I wanted done.

Thank you Gerald for your kind review, and for choosing B&L for your automotive service. Our staff works hard to provide the best service in the independent market, and will always represent your best interest when eating with repairs and service. Thanks again for being our customer, and we look forward to serving you again soon. From our staff and family to yours we wish you a Merry Christmas and a Happy New Year! Thanks, Brad Brown, Owner

- B & L Automotive
5

I came in for a state inspection and failed due to an airbag recall. However, the front desk service manager, Liz, went completely out of her way to help me. From calling every nearby honda dealership to getting me an appointment to fix the problem, Liz was incredible and is surely an asset to B&L Automotive. 10/10.

Thanks so much Ian for taking the time to leave your kind review. Our staff takes great pride in offering the personalized service you received, and I was more than happy to answer questions on my day off to better guide your recall with Liz. Speaking of Liz, she has been a great asset to our company, and believes in our company with the values we do. Thanks for allowing us to serve you, and we look forward to seeing you g you again soon. Sincerely, Brad Brown, Owner

- B & L Automotive
5

B&L was very professional and helped squeeze my short notice service into their busy schedule. Other companies that I contacted did not care about my predicament, but B&L made sure I was good to go. Thanks!

Thank you Will for taking the time to leave your review. Customer service along with our customers safety is our #1 priority. We are so happy that we could help, and look forward to seeing you again soon. Thanks for allowing us to serve you.

- B & L Automotive
5

Great service , friendly staff, very professional and a nice clean facility with a clean comfortable waiting area.

Thanks Jay for leaving your kind review. We appreciate your time, and are glad you became one of our customers. The Holidays are certainly upon us, and we are thankful to be able to serve you. We look forward to serving you again soon. From our staff and family to yours we wish you a Merry Christmas and a Happy New Year! Thanks, Brad Brown, Owner

- B & L Automotive