Newport News Auto Repair

Thank you Forest for your review of our business. We appreciate the opportunity to serve you and your automotive needs. Thank you for your business, and for your service to our country. We look forward to seeing you again soon.

Thanks so much Tyler for your kind review, and for allowing our team to serve you. We are happy that we could assist you in any way while having your car repaired, and we certainly look forward to serving you again in the future. Thanks for being our customer.

Thank you so much Monica for you kind review, and thanks for allowing our team to serve you. We thank you for your business and look forward to seeing you again soon.

Thanks Gary for your kind review and I am so happy that we could serve your automotive needs. I do apologise that sometimes repairs take a bit longer than anticipated due to circumstances unknown during the estimating process, but I am so happy that you were understanding. Our main goal is to take care of our customer's problems first and foremost in our repairs and never provide anything second to this due to rushing a repair. Thanks for choosing B&L and allowing us the opportunity to serve you. We look forward to seeing you again soon.

Adrian, Thanks for allowing us the chance to get everything resolved for you. I know the frustration you were experiencing and I am glad that we could help. We look forward to seeing you in the future and thank you for being our customer. Sincerely, Brad Brown ______________________________________________________________________________________ Adrian, I truly understand your frustration, and I apologize that you're having such bad luck with your new used car purchase. As you know our service and customer satisfaction is of the upmost priority with our clients. Your concern was brought to the immediate attention of management this morning. This afternoon I was informed you were contacted in regards to the original repair where the multitude of codes you had with your transmission were all taken care of except for one intermittent code you're still experiencing. It is also to my understanding that we have made an appointment for the additional repairs needed to correct the remaining issue. We hate shady used car sales as much as you, and hence the depth of the issues they disguise. Our goal is and always will be to handle our customers with top priority, and provide the service we are known for. Thanks for your understanding today in the discussion, and we hope you understand we are on your side to help as we always will be. Sincerely, Darin Christensen, Service Manager & Brad Brown, Owner

Thank you Hector for leaving your review, and for being our customer. We appreciate the opportunity to serve you and look forward to seeing you again soon.

Thanks Johnny for your review of our facility and staff! We appreciate your business, and look forward to serving you again soon. Thanks for being our customer!

Thank you John for your patronage, we appreciate every chance to serve you, and are thankful for all our clients just like you that truly understand that we are here to provide the best in the automotive service industry. So many times thanks go unsaid in business in today's time, but there is something special about doing a job right that allows us to raise our families by providing true service to our community, and having a sincere thank you from customers. Thank You! God Bless.

Thank you Sara for taking the time to leave your great review of our facility. We appreciate your business and look forward to seeing you again soon.

Thanks you Vladyslav for your kind review. We are so happy that you chose B&L for your automotive service needs, and we thank you for the opportunity to serve you. Thanks for your business, and we look forward to seeing you again soon.