Reviews - Page 134 - B & L Automotive

Lanny Pricer

4/21/2017

The shop was recommended by Amazon to replace my Prius 12v battery and I'm glad to have found them. They have a new building in a really nice area just off of I-64. Even though I live in Va Bch and it was a 40 mile drive, it is hard to find someone to touch a Prius (other than a dealer), and when they will, they usually want to rip you off. This shop was more than fair. They did all sorts of analysis on doing an overall checkup on my car which was way above and beyond installing the battery and I appreciated it very much. They showed me where I needed fluids changed or where they were good and where my air filters were dirty - and even emailed me a report with crystal clear photos in jpg format. Haven't seen that before. This place is worth checking out. It's far but I'm sure I will be back again.The only "negative" I can report is a cost estimate for a cabin filter came in at $60 Labor. It took me literally 2 minutes to access and pop out the filter, shake out the debris and put it back in. I prefer to think that was an honest error as it was only an estimate. All else was good. They are good folks to talk to and seem to be eager to work with you.

Thanks Lanny for taking the time to leave such a detailed review. We are so happy that we could help keep you from the wrath of the dealer since you have a Prius :) and take care of installing your new battery. I'd also like to thank you for driving all the way from VA Beach to try us out. We look forward to serving you again in the future.

- B & L Automotive

Marcus Tyler

4/21/2017

Excellent service. Would recommend to anybody

Thank you Marcus for leaving us a quick review of our family business. Thanks for allowing us the opportunity to serve you, and we look forward to seeing you again soon.

- B & L Automotive

Brian Beury

4/21/2017

They provide a great service and value for the public. Every time I take my van there they help us out and always treat us right.

Hi Brian, and thank you so much for leaving your kind review. We appreciate Your business, and look forward to serving you again soon. Our staff wishes you and your family a Merry Christmas and a Happy New Year!!

- B & L Automotive

Barrett LeHardy

4/21/2017

B&L provided excellent, quality service and have a great appreciation towards our Military personnel.

Thank you Barrett for taking the time to leave your review of our family business. We set the bar high and always want to provide amazing service to our customers, and appreciating the military is part of our own family values. We are service disabled veteran owned, and will always have great love for our armed forces. Thanks for allowing us to serve you, and we look forward to seeing you again soon.

- B & L Automotive

James England

4/21/2017

High tech diagnosis and customer service, Reasonable rates, really fast service, friendly staff!

Thank you James for taking the time to leave your review of our staff and business. We certainly appreciate your business, and for the opportunity to serve you. Our staff would like to wish you a Merry Christmas and a Happy New Year. We look forward to seeing you again soon.

- B & L Automotive

Mike J

4/21/2017

This repair shop left a great first impression. We will surely go back again.

Thank you Michael for taking the time to leave your review. We appreciate the opportunity to serve you, and we look forward to seeing you again soon. Thanks for being our customer.

- B & L Automotive

Robin Guest

4/21/2017

The staff was very friendly and knowledgeable. I definitely plan on visiting again!

Thank you Robin for your kind review. We are happy that you choose our facility for your automotive needs and it was our honor to serve and provide excellent customer service during your visit. We would like to thank you for your business and we look forward to serving you again soon. Thanks for being our customer.

- B & L Automotive

Quenton Wright

4/21/2017

They were quick and fast and polite and patient. The crew was very professional and told me very thing that I need for my car.

Thank you Quentin for taking the time to leave your review of our business and staff. We thank you for being our customer and for allowing us to serve your automotive needs. We look forward to seeing you again soon and would like to wish you a Merry Christmas and a prosperous New Year!

- B & L Automotive

Kevin Dean

4/21/2017

Im not a leave a review kind of guy but these guys deserved 5 stars. A lot of these auto repair stores make you feel like they're getting one over on you. I never felt that way here. They're professional and the shop is clean as hell. A little expensive but I'm too poor to buy cheap and plus you get for what you paid for. They email you a copy of the work you got done and the owner even emailed me to thank me for my business. If youre trying to give your car some TLC come here you won't regret it.

Thank you Kevin for your kind review! So many things I could say and thank you for, but you pretty much said it all by describing our business to others. We are thankful for our customers, and for the chance to serve them each and every visit. We look forward to seeing you again soon. Sincerely, Brad Brown, Owner

- B & L Automotive

Erle Keller

4/21/2017

I am a FEDEX contractor who will now take my personal trucks to B&L. The great work and customer servers I received on my FEDEX Van is way I am giving them 5 stars as well as my return business.

Thanks so much Erle for taking the time to leave your review of our company. We appreciate your business and the opportunity to serve you. We look forward to help you and many others in your fleet. Thanks for being our customer.

- B & L Automotive

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