Newport News Auto Repair

Excellent service. I have been a customer at B&L and the customer service has been outstanding since day one! The techs are very detailed and thorough. B&L Automotive will be the only place I go to for my car maintenance.

Excellent. I continue to be amazed by their customer service and the quality of their work. Brad and Chris always go the extra mile to get the work done in a timely manner. I had a lot of work to get done and they worked feverishly to get it all done right and on the same day. My hats of to them and their team.

Excellent customer service. Excellent customer service. Friendly staff.

Honest. B&L is the best they know what they are doing!

The shop has it all!. I would tell them that the staff is professional and courteous. The waiting room is well furnished, clean, and comfortable. I have always found their service excellent. They care about the customer and put you first. My work is always done with care and concern and most of all it is right. On the rare occasion something is missed they work diligently to make it right. I will sum up my comments this way - on every car I have owned I have maintained my car with the dealer only as l9ng as was necessary. As soon as the warranty was over and with my kids cars I have ALWAYS dealt with B & L and have never walked away dissatisfied.

Phenomenal service. I we told him to go. Everyone who works there is very professional and I never once felt like I was getting raked over the coals. They show you pictures of your car and what needs to be done on it and they line itemized receipts. A very clean and very well managed facility

Go there. That everyone is extremely friendly and professional, very honest and the customer area is wonderful - clean and inviting with TV, magazines and free coffee. Plus the young man who drove me to and from work was really nice - very helpful and shared his belief that you are really honest which is important to him - and to me.

Excellent. Very informative and thorough in their work.

Great job!. Very professional with good customer service.

Outstanding. I would tell them that they are professional and know what they are talking about. I never had any issues with any services performed.