Newport News Auto Repair

Mon - Fri: 8:00 AM - 6:00 PM, Sat: 8:00 AM - 4:00 PM
5

My first experience with B&L was second to none. Staff and technicians were informative each step of the way. Ladies - do not be afraid to give them a try - they are honest!

Thank you Sharon for such a wonderful review of our facility, and that of our wonderful staff. We pride ourselves on service, and serving our customers is why we are celebrating our 71st year in business. Thank you for allowing us the chance to earn your business, and we look forward to serving you again soon. Sincerely, B&L Service Team

- B & L Automotive
5

Excellent service

Thank you Jonathan for your kind review of our company and service. We appreciate the opportunity to serve you, and look forward to seeing you again soon. Sincerely, B&L Service Team

- B & L Automotive
5

Again thanks again! y'all always take care of my car repairs, fast and reliable service.

Thank you Jonathan for your kind review of our company and service. We appreciate the opportunity to serve you, and look forward to seeing you again soon. Sincerely, B&L Service Team

- B & L Automotive
5

Liz was great and made sure I was taken care of

Thank you for taking the time to leave your 5 star review. We appreciate your business, and look forward to serving you again soon. Sincerely, Brad Brown

- B & L Automotive
5

Outstanding work and care on my 2003 Mercury Sable. The crew at B&L Automotive hunted down Authentic Ford parts so that my car can stay running for many years to come. I had other mechanics say the car was too old to fix because of scarcity of parts and it being an older system to work on...... But Not B&L Automotive they have some true craftsman at work in the shop. I do highly recommend this place. They are honest and up front with the problems your car is facing even if it isn't good news. I'm just happy my car is still running and the problems been fixed.

Good morning Christopher, and thank you for leaving such a detailed review of our team. We will always go the extra mile to help our customers, and we understand that the cost of buying a new cars is insane. Service and repairs are more important now than they have ever been, and if there is a will there is a way. So many shops don't want the time consuming job of trying to track down parts or finding ways to have things repairs, but we will exhaust every avenue if we know that there is a chance to keep a perfectly safe car on the road. I appreciate you understand and patience while performing your repairs, and we look forward to serving you again soon. Lets keep the ol'girl on the road for another 100K miles :) Sincerely, B&L Service Team

- B & L Automotive
4

The front desk service by Liz was superior. The efficiency was stellar:the job was done when I was told it would be, communication was excellent in the form of text with easy to understand line item cost. I do think it was too expensive. For example :$338 just for diagnostic testing before any work was done seems high. Also $40 credit card convenience fee? 4.5 stars with 0.5 deducted for cost.

Thank you for taking the time to leave your kind review of our service team at B&L. We appreciate your business, and look forward to serving you again soon. Sincerely, B&L Service Team

- B & L Automotive
5

Great customer service and communication.

5

Staff was very attentive and ensured that all questions and issues were addressed.

Good morning Michael, and thank you for taking the time to leave your amazing review. We appreciate the opportunity to earn your business, and to provide you with excellent customer service. We look forward to seeing you again soon. Sincerely, B&L Service Team

- B & L Automotive
5

Good morning Chenoa, and thank you for leaving your 5 star review. We appreciate your business, and the opportunity to serve you. We look forward to seeing you again soon. Sincerely, B&L Service Team

- B & L Automotive
5

Good morning Augustine, and thank you for taking the time to leave your 5 star review. We appreciate the opportunity to earn your business, and to serve our ever growing customer base. We are celebrating our 71st year in business, and we couldn't do it without our loyal clients just like you. We look forward to serving you again soon. Sincerely, B&L Service Team

- B & L Automotive