Newport News Auto Repair

Total trust. Great service and honest people

Very impressed. Very professional people and great customer service!

Professional and Efficient. Excellent service. Maintenance and repairs conducted outstanding results.

Excellent. B&L continues to exceed my expectations for excellent customer service. They are truly the best I've ever worked with.

Excellent service. I have been a customer at B&L and the customer service has been outstanding since day one! The techs are very detailed and thorough. B&L Automotive will be the only place I go to for my car maintenance.

Excellent. I continue to be amazed by their customer service and the quality of their work. Brad and Chris always go the extra mile to get the work done in a timely manner. I had a lot of work to get done and they worked feverishly to get it all done right and on the same day. My hats of to them and their team.

Excellent customer service. Excellent customer service. Friendly staff.

Honest. B&L is the best they know what they are doing!

The shop has it all!. I would tell them that the staff is professional and courteous. The waiting room is well furnished, clean, and comfortable. I have always found their service excellent. They care about the customer and put you first. My work is always done with care and concern and most of all it is right. On the rare occasion something is missed they work diligently to make it right. I will sum up my comments this way - on every car I have owned I have maintained my car with the dealer only as l9ng as was necessary. As soon as the warranty was over and with my kids cars I have ALWAYS dealt with B & L and have never walked away dissatisfied.

Phenomenal service. I we told him to go. Everyone who works there is very professional and I never once felt like I was getting raked over the coals. They show you pictures of your car and what needs to be done on it and they line itemized receipts. A very clean and very well managed facility