Newport News Auto Repair

Mon - Fri: 8:00 AM - 6:00 PM, Sat: 8:00 AM - 4:00 PM
5

Go there. That everyone is extremely friendly and professional, very honest and the customer area is wonderful - clean and inviting with TV, magazines and free coffee. Plus the young man who drove me to and from work was really nice - very helpful and shared his belief that you are really honest which is important to him - and to me.

5

Excellent. Very informative and thorough in their work.

5

Great job!. Very professional with good customer service.

5

Outstanding. I would tell them that they are professional and know what they are talking about. I never had any issues with any services performed.

5

Very satisifed. Darrin and Chris's friendliness and customer service skills are top notch!! The mechanic that worked on our truck was friendly as well and as always did a great job! I am very confident in their skills. They were very informative and went out of their way to help make sure we were taken care of. These things set them apart from other shops. Thank you B & L!!

5

Excellent SERVICE & STAFF, just moved from AZ, already been there twice &loved their work and professionalism.....Military discount & excellent price anyway. Chris & Darren up front know their stuff!!

Thanks so much Chuck for taking the time to share your experience at our facility with other potential customers. As you know we work very hard providing the best service in the automotive business, and appreciate your patronage as always. Thanks for allowing us to serve you, and we look forward to seeing you again soon.

- B & L Automotive
5

Darin was the person at the front desk who assisted me on my state inspection. The guys who actually inspected my vehicle took pictures of every area of my vehicle that needed to be replaced. After they took all these pictures, they sat me infront of a computer screen and showed me all of the work being done and what needed to be done. They were proficient and diligent. The customer service was great. I would recommend anyone who wants honesty to come here. I just want to thank you guys for making my day better especially since I ended up needing an arm and leg for my car to work. Thanks

Your are so very welcome Nisha, and we want to thank you for your patronage. Our team loves to hear they are doing an amazing job, and I will make sure we pass on the Kudos to them. Thanks for being our customer and we look forward to serving you again soon.

- B & L Automotive
5

I have been taking both my cars to B&L and there service and staff are amazing. If you need a reliable and trustworthy automotive shop this is the place to come to. This people are really good.

Thank you Hector for leaving your review, and for being our customer. We appreciate the opportunity to serve you and look forward to seeing you again soon.

- B & L Automotive
5

Great team. Amazing! All very friendly and do great work....but Darrin at the front desk is top notch.

1

Don't go there on a Saturday. They have no clue on time to wait. Website does not explain process to schedule inspections. Unfriendly approach. Integrity questionable.