Newport News Auto Repair

Denise is awesome. Great customer service. Not many repair shops have a shuttle Service but B and L does. Very nice people and my jeep was fixed in one day thank you!

Great service, fair prices, and provided pictures and quotes before any work was started. Deneise and Derrick were knowledgeable and straight forward. Best automotive shop I have ever seen.

Very amazing first experience. Was told everything that was wrong and how it was going to be fixed. Couldn't be happier. Definitely would recommend b and l to anyone that needs service done on there vehicle!

First time customer and I didn't know what to except. With bad service with other places I needed to find a new auto place and I am glad I gave B & L a try. I will be a repeat customer. They are Very knowledgeable, with great customer care, and a wonderful staff. Up to date with technology where they email you a report with repairs and pictures so you can look over what needs to be repaired now and later. Very organized. 5 stars with out a doubt! I'm telling all family and friends to go to B&L automotive.

Genuine attention to detail. Very personable staff. They will let you know what you're situation is and proceed with you accordingly. In a nutshell, matter of fact with a smile.

Absolutely the best customer service, fast and quality work. A place to be trusted for any automotive work you may need done. I had used them before a couple of times and they did great work then. I returned today to get a state inspection. It was the only day I had left to get it done this month with the holiday season. I didnt think they would get to it today because I brought it in late afternoon. Sure enough they had it done in no time. Made my Christmas much less stressful. I will be getting all my oil changes and future repairs done here. It is so hard to find good trusting mechanics anymore. This is the place to come to.

Excellent customer service and quality of work. I've had many bad experiences with mechanics but I see a good future of business with this company. Darin is awesome. Thanks to all of the B&L team for helping me with my oil leak issue.

I use B&L regularly for my oil changed and have always had great service. I'm always in and out in a timely manner and the staff are all very polite. Today on my way out to work I had a blow out and pulled right in! They ordered tires for me and addressed several other issues the car had going on. I definitely recommend this shop to friends and coworkers. They'll have my business for as long as they're open!

Went in for an alignment to ensure my expensive new tires will last and ware evenly. Left with peace of mind. Been driving around for about a week now and the truck drives straight and has much smoother breaking feel. Very confidence inspiring with all the weather happening in Virginia.

I'm completely new to the area and was looking for a suitable auto shop to get a state inspection and I couldn't be happier with my choice. The staff was so nice and friendly and the service was prompt and efficient. I will definitely be going back and recommending.