Newport News Auto Repair

1753 reviews
13539 Jefferson Ave. , Newport News, VA 23608
Mon - Fri: 8:00 AM - 6:00 PM, Sat: 8:00 AM - 4:00 PM
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5

Great fast service. We came in with an emergengy repair while out of town and were taken care of in a timely manner with a smile.

Thank you Guy for taking the time to leave us a review on Google. We certainly appreciate your business, but we are just glad we could be there to help you in a time of need. Have a wonderful summer!

- B & L Automotive
5

What a life saver. Coming back from a great family vacation and my car broke down at this exit. Darin came out, pushed me into the shop, diagnosed the problem and installed a new fuel pump in 99 suburban in less than 24 hours. Got me a rental car as well. I would highly recommend.

Thank you so much Rick for taking the time to leave your review on Google. We are so happy that we could assist you, and ease the burden of your breakdown while on vacation. Have a great summer!

- B & L Automotive
5

Great service, very friendly. Solved my auto issues, very quickly. Would definitely recommend to others.

Thanks Timmi for your review! It's always important to know that we are providing superior service for our customers, and nothing makes our team prouder than when we receive 5 stars. Thanks for allowing us to serve you, and we look forward to seeing you again soon. Brad Brown, Owner

- B & L Automotive
5

Customer service here was fantastic. Prices are fair and the service is efficient. I definitely recommend it!

Thank you so much Michelle for leaving us your review. We appreciate your business, and we're glad that we were able to serve you. We look forward to seeing you again soon.

- B & L Automotive
5

I have gone to B&L Automotive several times first they serviced my 96 Toyota Camry, then they serviced my dad's 98 Chevrolet truck and now this week my mom's 2003 Mazda..Thank you B&L for always being there for me and my family.....Another satisfied customer

Thanks so much Joann! We appreciate your business, and look forward to seeing you again soon.

- B & L Automotive
5

Friendly, knowledgeable, honest staff. Fast and efficient service. Clean facilities. I wouldn't take my vehicle anywhere else...

Thank you so much Eboni! I'm so proud of our staff, and our family business. We put our hearts and soul into it everyday, and taking care of our customers is number 1! Thanks for allowing us to serve you, and we look forward to seeing you again soon. From our family to yours thank you!

- B & L Automotive
5

PROFESSIONALISM at its finest! A few days before Xmas and our van was having some problems. The shop was quick to identify the cause as well as go over some much needed maintenance actions. CUSTOMER SERVICE was their #1 Priority! The staff was extremely helpful and even went above and beyond to get me a car rental to accompish errands for the day. I would definatley do business with them again. Thanks B&L Automotive!

Thanks so much Nolan for your amazing review. As you stated, customer service is our top priority, and we believe in setting the bar high. We would like to thank you for allowing us to serve you, and certainly look forward to seeing you again soon. We thank you for your business, and from our staff to you and your family we wish you a Merry Christmas!

- B & L Automotive
4

I came into B&L with a difficult problem on an older truck. There was a lot of trial and error involved in fixing it. They were polite and accountable throughout the entire experience. The repair did not cooperate but not from a lack of effort. In the end they were honest and fair and we came to an agreement. I would recommend them in the end.

Hello Jurrand, and thank you for your kind review. As you certainly well know, we always have a our customers best interest at heart. As much as we would like to repair everything that is on the road, sometimes it's just not possible. We are thankful for your business, and hope that we can serve you again in better circumstances. Thank you for being our customer, and we look forward to seeing you again in the future.

- B & L Automotive
5

Darin and Kyle are very accommodating and were able to help me out in a pinch. Their service is quick, well done, and professional. Thank you!

Thank you for your review Brandon, and thanks being our customer. We certainly look forward to doing business with you again in the future. Thanks for being our customer. Brad Brown, Owner

- B & L Automotive
5

They were awesome! Got my car fixed up in no time and we're super polite!! Affordable too.

Thank you Isabel for leaving your wonderful review. We are so happy that we were able to serve you, and look forward to seeing you again soon. Thanks for being our customer, and have a wonderful 2016.

- B & L Automotive
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