Newport News Auto Repair

Mon - Fri: 8:00 AM - 6:00 PM, Sat: 8:00 AM - 4:00 PM
5

I found B&L to be very professional. I went in to get my state inspection and they were curtious and fast. I will definitely be going back.

Thank you so much for leaving our staff a review on Google! We appreciate the business, and look forward to serving you again soon. Thanks for being our customer!

- B & L Automotive
5

Really comfortable environment, reasonable pricing and honesty with customers. Professional summaries of your car's health, and the workers are devoted to their job.

Thank you Matt for leaving your great review of our facility. It's our job as professionals to provide you with complete details of your vehicle's health during each visit, and we want you to always be able to plan for needed items that you may need in the future. Pending major failures that are unpredictable, we want your vehicle to be dependable, and help to prevent most common causes of breakdown by properly maintaining one of your largest investments. We know cars are not cheap anymore, and keeping them in proper condition can really help with your return on investment. Thanks again for allowing our staff to serve you, and we look forward to seeing you again soon.

- B & L Automotive
4

I will say this, I appreciate the top to bottom inspection they did, I like the fact that the work up was well done. As to what others have said, I'd say take the information they give and get the work done some place that is affordable (it's what I'm going to do.) I have researched information on my car and what needs to be done and they are correct as far as what needs fixing. Use your best judgment and common sense to make an wise choice for your own car, re: worth shelling out the funds or buying another newer car. Do your homework as an auto owner and get the parts yourself from the NAPPA webpage and get installed what you need done at another shop, you'll pay far less. You do not 'have to' get things done the day of service, other reviewers just need to chill their wills *rolls eyes* Oil change is what I got done, and a list of what needs attention come my next inspection that I will over the next few months have taken care of over time, not all at once so the bill isn't sky high. Guys did an excellent job. Thank you again.

Thank you so much Hannah for your review. We understand that people can choose to purchase their own parts, but in VA whomever installs them is liable for the repairs made. With our services when we sell parts and labor we are able to warranty all repairs for 3 years 36,000 miles, and also the warranty is nationwide. This warranty also comes with free roadside assistance for the warranty period for even things like lockout, flat tire, towing, etc. Our warranty is unmatched in the business, and when comparing apples to apples I think the value is worth the service. We were just awarded the #1 Certified Auto Repair Facility on the east coast for the reasons explained above. We are happy that we could serve you, and look forward to seeing you again in the future. Thanks for being our customer.

- B & L Automotive
5

I have been very pleased with my experiences at B&L over the last few years. It's the only shop I trust for all my automotive maintenance and repairs.

Thank you Frank for review of our company, and thanks for allowing us to serve you past, present, and future. We appreciate your business, and always look forward to seeing you at each visit. Thanks for being our customer!

- B & L Automotive
5

Great fast service. We came in with an emergengy repair while out of town and were taken care of in a timely manner with a smile.

Thank you Guy for taking the time to leave us a review on Google. We certainly appreciate your business, but we are just glad we could be there to help you in a time of need. Have a wonderful summer!

- B & L Automotive
5

What a life saver. Coming back from a great family vacation and my car broke down at this exit. Darin came out, pushed me into the shop, diagnosed the problem and installed a new fuel pump in 99 suburban in less than 24 hours. Got me a rental car as well. I would highly recommend.

Thank you so much Rick for taking the time to leave your review on Google. We are so happy that we could assist you, and ease the burden of your breakdown while on vacation. Have a great summer!

- B & L Automotive
5

Great service, very friendly. Solved my auto issues, very quickly. Would definitely recommend to others.

Thanks Timmi for your review! It's always important to know that we are providing superior service for our customers, and nothing makes our team prouder than when we receive 5 stars. Thanks for allowing us to serve you, and we look forward to seeing you again soon. Brad Brown, Owner

- B & L Automotive
5

Customer service here was fantastic. Prices are fair and the service is efficient. I definitely recommend it!

Thank you so much Michelle for leaving us your review. We appreciate your business, and we're glad that we were able to serve you. We look forward to seeing you again soon.

- B & L Automotive
5

I have gone to B&L Automotive several times first they serviced my 96 Toyota Camry, then they serviced my dad's 98 Chevrolet truck and now this week my mom's 2003 Mazda..Thank you B&L for always being there for me and my family.....Another satisfied customer

Thanks so much Joann! We appreciate your business, and look forward to seeing you again soon.

- B & L Automotive
5

Friendly, knowledgeable, honest staff. Fast and efficient service. Clean facilities. I wouldn't take my vehicle anywhere else...

Thank you so much Eboni! I'm so proud of our staff, and our family business. We put our hearts and soul into it everyday, and taking care of our customers is number 1! Thanks for allowing us to serve you, and we look forward to seeing you again soon. From our family to yours thank you!

- B & L Automotive