Newport News Auto Repair

Mon - Fri: 8:00 AM - 6:00 PM, Sat: 8:00 AM - 4:00 PM
5

I came in this evening with my 2 year old son for a state inspection and oil change. The front desk was more than welcoming. Their waiting area was clean and well stocked with a Keurig that offered tea, hot chocolate and mini marshmallows, and coffee with creamer and sugar. My only complaint was that they are a bit pricier than what I am used to, however, they are convenient and it didn't take them too long to complete the work. Also, what I definitely appreciated was the fact that they didn't "find" any extra work that "needed" to be completed prior to passing my state inspection. I believe you pay for whatever service and customer service you expect, so I personally didn't mind the prices. I can really appreciate simple customer service and a well-running car to drive around. I would recommend these guys to anybody.

Thank you Amanda for taking the time to leave us your great review. We are so happy that we were able to serve you, and look forward to seeing you again soon. Have a Merry Christmas!

- B & L Automotive
5

Excellent customer service! Very pleased with the manager who has been at B&L for 11 years! I will continue to go back & recommend B&L Auto Repair because of their outstanding service!

Thank you Joseph for your kind review of our company. Our staff takes great pride in serving our customers, and we appreciate the business from all our clientele. We would like to thank you for being our customer, and we look forward to serving you again soon.

- B & L Automotive
5

Had four of my cars serviced and worked on by B&L and had no problems. Always up front and they do a great job. Are there cheaper places you can go? Sure. But if you want your car to actually work, take it to B&L.

Thanks so much for taking the time to leave us your review. We set the bar high when it comes to service, and appreciate your kind words towards our knowledgeable staff. Thanks for being our customer, and we look forward to serving you again.

- B & L Automotive
5

Denise is awesome. Great customer service. Not many repair shops have a shuttle Service but B and L does. Very nice people and my jeep was fixed in one day thank you!

Thanks so much J Seymour for your great review. We would like to thank you for your business, and look forward to serving you again in the future. Thank you for being our customer!

- B & L Automotive
5

Great service, fair prices, and provided pictures and quotes before any work was started. Deneise and Derrick were knowledgeable and straight forward. Best automotive shop I have ever seen.

Thanks so much Robert for your kind review. We would like to thank you for your business, and thank you for allowing us to serve you. We wish you and your family a Merry Christmas, and look forward to seeing you again soon.

- B & L Automotive
5

Very amazing first experience. Was told everything that was wrong and how it was going to be fixed. Couldn't be happier. Definitely would recommend b and l to anyone that needs service done on there vehicle!

Thank you Ben for your amazing review of your experience at our facility. We love to hear from our customers, and their happiness is number 1! Thanks for allowing us the chance to earn your business now, and for the future. We look forward to serving you again soon :)

- B & L Automotive
5

First time customer and I didn't know what to except. With bad service with other places I needed to find a new auto place and I am glad I gave B & L a try. I will be a repeat customer. They are Very knowledgeable, with great customer care, and a wonderful staff. Up to date with technology where they email you a report with repairs and pictures so you can look over what needs to be repaired now and later. Very organized. 5 stars with out a doubt! I'm telling all family and friends to go to B&L automotive.

Kyle, thanks so much for your awesome review! We work very hard to provide the best automotive service in Hampton Roads, and we love hearing feedback from our customers. As the owner, I would like to thank you for trying our facility, and allowing us the chance to serve you today and in the future. I will make sure to pass on the Kudos to our team for a job well done. Thanks again for your patronage.

- B & L Automotive
5

Genuine attention to detail. Very personable staff. They will let you know what you're situation is and proceed with you accordingly. In a nutshell, matter of fact with a smile.

Thanks Keith for taking the time to leave your review, and most importantly for allowing us to earn your business. It's our pleasure to serve you, and we look forward to seeing you again soon.

- B & L Automotive
5

Absolutely the best customer service, fast and quality work. A place to be trusted for any automotive work you may need done. I had used them before a couple of times and they did great work then. I returned today to get a state inspection. It was the only day I had left to get it done this month with the holiday season. I didnt think they would get to it today because I brought it in late afternoon. Sure enough they had it done in no time. Made my Christmas much less stressful. I will be getting all my oil changes and future repairs done here. It is so hard to find good trusting mechanics anymore. This is the place to come to.

Thanks so much Buddy for your amazing review of our company and staff! We owe our daily business to customers likey you who choose to allow us to serve you daily, and provide the best service in the market today. We would like to wish you a Merry Christmas to you and your family, and we certainly look forward to serving you agin in the future. Thanks for being our customer!

- B & L Automotive
5

Excellent customer service and quality of work. I've had many bad experiences with mechanics but I see a good future of business with this company. Darin is awesome. Thanks to all of the B&L team for helping me with my oil leak issue.

Thank you Randie for taking the time to leave our staff and facility your wonderful review. We would all like to thank you for your business, and certainly we look forward to serving you again soon. Thanks for being our customer.

- B & L Automotive