Newport News Auto Repair

Mon - Fri: 8:00 AM - 6:00 PM, Sat: 8:00 AM - 4:00 PM
5

As soon as I walked in I was taken care of. I greeted by Denise who was very courtesy and kind. The whole staff were just so pleasant which was very refreshing. They were able to get my car in and saved me $$$ from unjustified repairs that were written up during a state inspection from another auto shop. I am very thankful to this crew. Now, I can drive home to see my family for Christmas without worry!! :-)

Thanks for your 5 star review of our company. We would like to thank you for your business, and look forward to serving you again soon. Thanks for being our customer. Merry Christmas!

- B & L Automotive
5

Great communication. Very good!

5

Excellent. Outstanding and second to none!

5

The service is always good, well priced, and the staff is friendly.

Thank you Dennis for your kind review of our business, and our staff. We are delighted that you choose us for your service needs, and thank you for allowing us to serve you. We wish you and your family a Merry Christmas, and look forward to seeing you again soon.

- B & L Automotive
5

They do great work. They do great work and have a very inviting atmosphere!

5

They do great work. They do great work and have a very inviting atmosphere!

5

As soon as I walked into B&L, I was impressed by the professional appearance of the business and the friendliness of the employees. The waiting area is very comfortable, which is a bonus if you have to wait there while they work on your car. I've never been to an automotive shop that takes photos of your car and emails them to you. This was a pleasant surprise. I love that I was given a tour of the shop, and was told I can even watch as they work on my car! That showed me that they're honest people-- and they must be if they've been around for 63 years. I'd definitely recommend my family/friends to B&L, and I look forward to my next visit there.

Erin, thanks so much for taking the time to leave your review of our company and staff. It means the world to us that we set the bar high, and when customers like yourself comment on our services the way you do it becomes the drive for our success! Thanks so much for allowing us to earn your business, for placing your trust in our family business, and for being our customer! We look forward to seeing you again in the future. Happy Holidays!

- B & L Automotive
5

Great job!. Yes, very professional and time management is awesome

5

Excellent customer service the ladies at the front desk are great. Very efficient and knowledgeable good communication skills. The men in the parking area are courteous the body workers are friendly and knowledgeable. If I need future repairs I'll go back there

5

Got my business. I must say that B&L got my business. After just going to get my car inspected I've noticed how organized and clean this shop was. The Staff were awesome and very pleasant. Unlike other shops that try to sham you for repair not needed to my car, these people are amazing. I just moved from New York to Virginia and I have been looking for a reputable mechanic. We'll I found them thank God for there honesty and great work to my vehicle.