Newport News Auto Repair

1806 reviews
13539 Jefferson Ave. , Newport News, VA 23608
Mon - Fri: 8:00 AM - 6:00 PM, Sat: 8:00 AM - 4:00 PM
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4

I came into B&L with a difficult problem on an older truck. There was a lot of trial and error involved in fixing it. They were polite and accountable throughout the entire experience. The repair did not cooperate but not from a lack of effort. In the end they were honest and fair and we came to an agreement. I would recommend them in the end.

Hello Jurrand, and thank you for your kind review. As you certainly well know, we always have a our customers best interest at heart. As much as we would like to repair everything that is on the road, sometimes it's just not possible. We are thankful for your business, and hope that we can serve you again in better circumstances. Thank you for being our customer, and we look forward to seeing you again in the future.

- B & L Automotive
5

Darin and Kyle are very accommodating and were able to help me out in a pinch. Their service is quick, well done, and professional. Thank you!

Thank you for your review Brandon, and thanks being our customer. We certainly look forward to doing business with you again in the future. Thanks for being our customer. Brad Brown, Owner

- B & L Automotive
5

They were awesome! Got my car fixed up in no time and we're super polite!! Affordable too.

Thank you Isabel for leaving your wonderful review. We are so happy that we were able to serve you, and look forward to seeing you again soon. Thanks for being our customer, and have a wonderful 2016.

- B & L Automotive
5

This shop is very professional and honest. Good and honest shops are hard to come by. I highly recommend B&L Automotive.

Thank you Giancarlo for your wonderful feedback on our family business! We are so happy that we could serve you for your automotive needs, and we look forward to seeing you again soon. Have a wonderful weekend!

- B & L Automotive
5

Daren and his crew have always been helpful and reliable over the past year or two I've been going to them. Great service.

Thanks so much Matt for taking the time to leave us a review. We appreciate your kind words, and are proud to be able to serve you. We look forward to seeing you again soon. Have a great 2016!

- B & L Automotive
5

Very helpful and friendly. You can tell that they see you as a person, not just a customer. Will definitely be going back.

Thank you so much Collin for such a complement. We do see all of our clients as people, and friends. We are here with the bar raised high to serve everyone's need in the service and repair business. It's our honor to earn our customers business, and even more an honor to have our clients speak so highly of us. We owe our success to you all, and could be here without you. Thank so much for supporting our family business, and we look forward to you soon.

- B & L Automotive
5

We came up for thanksgiving and ran into car trouble. After looking over reviews we decided on b&l. They were very helpful and friendly with a bad situation. With photos and updates as often as they were able they got our vehicle road safe for the trip back to Florida and gave us the information we need to get a permanent repair back home.

Thanks so much for leaving your review about our staff and service. As a small business it means the world to us to serve people, and especially if we can help you in your time of need even more rewarding for us. We are so happy that we were able to help, and hope the rest of your travels are safe back to Florida. Please give us a quick call to let us know you've made it home safely, or if you need further assistance or advice. Sincerely, B&L Staff & Owner

- B & L Automotive
5

EXCELLENT customer service, prices, and car care. After a dealership "misplaced" my appointment for an inspection and oil change B&L took my car immediately, without hesitation. I dropped my car off at 8am and picked it up before lunch. Thank you! I highly recommend this auto shop.

Thank you for taking the time to leave our team a great review. We are so happy that we were able to work you right in, and glad that we were given the opportunity to serve you. We thank you for your business, and look forward to seeing you again soon.

- B & L Automotive
5

Been doing business here for 2 years now for all of my regular services, inspections, and repairs. Top quality work from professional Automotive Technicians and Service writers are always friendly and helpful. The shop is recognized by ASE which is something you should always look for when looking for a quality garage. I always recommend anyone in the area who asks to go pay them a visit.

Thanks for your amazing review of our facility. Our staff works extremely hard for our customers, and we are always so proud of each other when we receive thanks such as yours. Thank you for allowing us to serve you, and for being our customer.

- B & L Automotive
5

First time going to this shop and it was great:) was welcomed and felt like they truly wanted to help me with my car. The man who helped me was named Darin. I would recommend anyone to go back to this shop :)

Thank you Alyssa for taking the time to leave us your review. We appreciate your business, and for the opportunity to serve your automotive repair needs. We look forward to seeing you again soon. Thanks for being our customer!

- B & L Automotive
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