Newport News Auto Repair

Amazing. B+L is by far the best auto facility I have ever dealt with. They are fair, thorough and honest. They take the time to fully explain what is needed to be done and why. The entire staff is very friendly and I would highly recommend B+L to anyone needing anything from basic service to a major repair.

Take time to explain. Great shop! Friendly and they take the time to explain what is going on with your vehicle. I appreciate their expertise and they are very thorough.

Honest and Fair. Honest work at a fair price

Great Communication. Great comunication, quality work and highly proffessional staff.

Accomodating. They were very accommodating! I loved that there was a waiting area with comfortable seats. Complimentary coffee tastes so good! I got there before 4 pm (walk-in) and they still did their best to accommodate me. Their staff was very friendly! I will definitely go back and refer them to friends... They saved my day.....

Great Reviews. I chose B&L because of all the great reviews... and I'm going to add to it. They are very friendly and walked me through everything that needed to be done to my Jeep. I like that the business is owned and operated by a veteran. I will be back!! Thank you all for taking care of me and my Jeep!

Awesome. Awesome, awesome. I base my decision to return to a business on their customer service and I'm here to tel you these guys are great. From the initial phone call greeting, speed and quality of service and friendliness of staff, top notch. Coffee was good too!!!

Awesome. Awesome, awesome. I base my decision to return to a business on their customer service and I'm here to tel you these guys are great. From the initial phone call greeting, speed and quality of service and friendliness of staff, top notch. Coffee was good too!!!

Prices aren't competitive, customer service was insulting and repeatedly tried pushing work that didn't need done. I promise there are more deserving garages to take your car to.

Very Pleased. I was very pleased to see that B&L was very honest with me. They did not replace parts that I thought were bad. They inspected and said no replacement necessary. They could have inflated my charges very easily, but they didn`t. Honesty is hard to find with any service provider. Thank you for your honest service!