Newport News Auto Repair

Excellent! Customer service is definitely their top priority!!

Very happy with the first visit, so second visit was for an oil change with coupon for only $19.95 on my 2003 Dodge Neon SXT work commute car with almost 170K miles. Also, I made my appointment online and received an email confirmation a couple of hours later. They also replaced a very worn out oil drain pan plug with an oversize drain plug for only $9.78. Darin had me in and out in 30 minutes! Total cost was $33.63.

Very happy with the first visit, so second visit was for an oil change with coupon for only $19.95 on my 2003 Dodge Neon SXT work commute car with almost 170K miles. Also, I made my appointment online and received an email confirmation a couple of hours later. They also replaced a very worn out oil drain pan plug with an oversize drain plug for only $9.78. Darin had me in and out in 30 minutes! Total cost was $33.63.

My son attends CNU and needed work done on his car. Being unfamiliar with the area I had some anxiety as to where to take his car. Found B&L online and read their reviews and the responses! Darrin was great to work with. He took great care of my son's car and even sent a hand written thank you note. Excellent customer service. I would highly recommend them!

Very professional and went above what was required in explanation as well as suggestions for further maintenance. I would definitely recommend to others when needing service for their cars. There is no doubt I will be a repeat customers.

Had worn done on my car 2 times in less than a month and they went above a behond to get my car fixed. I appreciate all you do.

Work done as discussed. Finished on time.

Thanks guys for going above and beyond to get us back on the road.

Great auto repair shop for quick honest work at a great price. Thanks for getting me back on the road!!

A clean and customer first attitude made my experience unforgettable and will make me a repeat customer. The knowledgeable staff and professional attitude is refreshing to experience in a business.