Newport News Auto Repair

Friendly and helpful. I have trusted my vehicles and my children's vehicles to B&L for sometime. They are friendly and always go the extra mile to meet our needs. Their service is almost always spot on and if by chance they missed the mark, which desn't happen often, they have always and without question made it right. I walked in for this servce thinking I needed a Brake System Master Cylinder and stated so. Many repair shops would have just done it and charged me the $400 - $600 repair cost. Darren and his team checked the breaks and determined there was water in the system. A simple Brake System flush and $140 later and my brakes were like new.

Truly care. you care a lot for your customer and their needs

Excellent. Excellent!

Great. Very happy with the work done and staff is great. Very good facility and location.

As soon as I walked in I was taken care of. I greeted by Denise who was very courtesy and kind. The whole staff were just so pleasant which was very refreshing. They were able to get my car in and saved me $$$ from unjustified repairs that were written up during a state inspection from another auto shop. I am very thankful to this crew. Now, I can drive home to see my family for Christmas without worry!! :-)

Great communication. Very good!

Excellent. Outstanding and second to none!

The service is always good, well priced, and the staff is friendly.

They do great work. They do great work and have a very inviting atmosphere!

They do great work. They do great work and have a very inviting atmosphere!