Newport News Auto Repair

On Saturday, August 24th, my mercury mountaineer blew the radiator. I was on my way to drop off my daughter at college and then to Busch Gardens. I live in Chesapeake, so I was no where close to home. I made a few calls and B&L said they could have it done by the time they closed at 2. I dropped off my vehicle and then went to Busch Gardens with my wife and daughter. I called right before I entered the park about 1:30 ( I do not take my cell phone with me inside ) and they told me they were having problems with getting my radiator out and that it might be Monday before I can get it back. I still had my daughters refrigerator, bike and some posters still in my vehicle that we needed to get up to the college. I figured worse case, I would have to drive back to Newport News Monday and get my car then, and drop off the stuff for my daughter. After being in the park all day, I got back to my daughters car and checked my messages... B&L had stayed late and finished my vehicle so I could continue on with my original plan. I then picked up my car and went to the college and all was good.Thank you B&L for a job well done and keeping me on schedule!!!!!

Staff was very nice did a throughout job but price was ridiculous !

the guys at B&L were friendly, professional, and cared about the customer.

After pulling off the interstate with a broken radiator on our way to the mountains for vacation, B&L fixed me right up as soon as possible and got us back on the road. Great job!!!

Great service, as always! Thanks for the quality work!

At a moment where I was most pressured by lack of time for anything due to my current assignment on a Navy ship, the crew at B&L Automotive stepped up to plate immediately and solved my issues!

Very helpful, honest and friendly...

The customer service hear was fantastic I was very pleased with the work that was done and the extra mile the crew there went just to help me out.

Thank you, Scott! You worked quickly and made great recommendations to save me money in the long run!

Why oh why didn't I find B&L ages ago! Half an hour before every mechanics shop in town shuts down for the day, and here I am, a day before I have to move to another town, broken down on the side of the road with a busted belt and idling wheel thingy convinced the universe has conspired against me. Thank goodness my roadside assistance pointed me toward B&L. Darin immediately sympathized with my predicament and reassured me they would do everything they could to get me up and rolling asap, a promise which he kept fantastically. B&L went above and beyond to keep my life on schedule with quick, courteous service and turned a stressful situation into a quick rebound.