Newport News Auto Repair

Great job!. Yes, very professional and time management is awesome

Excellent customer service the ladies at the front desk are great. Very efficient and knowledgeable good communication skills. The men in the parking area are courteous the body workers are friendly and knowledgeable. If I need future repairs I'll go back there

Got my business. I must say that B&L got my business. After just going to get my car inspected I've noticed how organized and clean this shop was. The Staff were awesome and very pleasant. Unlike other shops that try to sham you for repair not needed to my car, these people are amazing. I just moved from New York to Virginia and I have been looking for a reputable mechanic. We'll I found them thank God for there honesty and great work to my vehicle.

Do good work. If someone asked me about B&L I would say get whatever you cannot do yourself to go there. I just had my break caliper replaced and they went out of their way to help me! Between showing me what was wrong and talking to my grandfather, who is a michanic, they were more then amazing! I will most certainly go back as well as recommend them for whatever your vehicle needs are. They even dropped me off at my apartment and picked me up again when the job was done!!! They're honest hard working people!!

Total trust. Gracious, Welcoming and honest. I will be returning for future services.

Couldn't be happier. Denise and Darin... the service managers... are undeniably two of the best customer service employees I have worked with. I was greeted with a huge smile and a tour of the facility by Denise. Darin then found the best pricing and warranty for my repairs. The technician James explained in detail what was going on and allowed me to look at the repairs needed. I will always bring my vehicle here!

Outstanding. Exceptional service, friendly staff, reasonable prices

Great experience!. Great experience! I went to have my car inspected and I was introduced to all the technicians, received the history of the company, was offered a hot beverage and didn't have to wait long for my car. Everyone was very friendly and professional. They also vacuumed my car and offered me lunch as they were barbecuing. Great place!

Very knowledgeable. I would tell them they have reasonable prices and their customer service is excellent. Their front desk lady Denise was very knowledgeable and that is a big help especially when you know what she talking about. Thank you for your aervice. First Time customer.

Very Knowledgeable and friendly. Very Knowledgeable and friendly especially the technician at the front desk Denise. I would recommend them to anyone. If you want quality and a decent price check these guys out.