Newport News Auto Repair

1740 reviews
13539 Jefferson Ave. , Newport News, VA 23608
Mon - Fri: 8:00 AM - 6:00 PM, Sat: 8:00 AM - 4:00 PM
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5

4

Overall experience was very enjoyable and professional. My only issue was they forgot to place my car key under the mat when they parked it outside for me to pick up after hours. This caused me an extra trip from Hampton to retrieve the key the next day. I have not replaced the part yet to verify their diagnosis.

Hello David, and thanks for taking the time to leave your review. I do apologize for the key not being left as instructed, and we are sorry that somehow that was missed. We do appreciate your business, and look forward to serving you again soon. Sincerely, B&L Service Team

- B & L Automotive
5

Absolutely amazing company. Helped me so much, I spoke to the lady at the front desk most of the time I forgot her name but she was very very helpful. Finished my truck in a manageable time and very fair with prices. Would highly recommend.

Hello Kadran, and thank you taking the time to leave your review. Liz was her name, and I will certainly pass on your thank you to her on Monday. We appreciate your business, and look forward to serving you again soon. Sincerely, B&L Service Team

- B & L Automotive
5

Good communication, good app, trustworthy, and excellent customer service.

Thank you Ariel for allowing us to earn your business, we thank you, and look forward to serving you again soon. Have a great weekend! Sincerely, B&L Automotive Team

- B & L Automotive
5

Friendly and professional.

5

Friendly and professional.

Thank you Sue for leaving your kind review. We appreciate your business, and look forward to serving you again soon. Sincerely, B&L Service Team

- B & L Automotive
5

Best Mechanic in all 757 ON GOD They’re throughly inspected my vehicle for damages and outline concerns they had with my shoddy used vehicle purchase. For any future used car purchases with problems not outlined in the description, I’m bringing it here first!!! They’re also super fast with the turnaround time, makes me feel bad because I know they work really hard 🥹

5

Liz is a rockstar there!!!! Very personable and knowledgeable. I called and had my car towed that very same day. They explained everything to me in terms that I could understand, and even did the leg work in trying to find me a new transmission. I didn’t feel pressured to make a decision but they gave me options either way. 10/10 recommend!

Thank you Shari for leaving your awesome review. We appreciate your business, and look forward to serving you again soon. Sincerely, B&L Service Team

- B & L Automotive
5

Excellent customer service. Fast too

Thank you for your review. We appreciate your business, and for allowing us to serve you. Sincerely, B&L Service Team

- B & L Automotive
5

These folks are honest helpful and very clean shop and great customer services

Thanks Vernon for allowing us to serve you. We appreciate your business, and look forward to seeing you again soon. Sincerely, B&L Service Team

- B & L Automotive
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