Newport News Auto Repair

Mon - Fri: 8:00 AM - 6:00 PM, Sat: 8:00 AM - 4:00 PM
5

The shop was very clean, everyone was very courteous and professional.Without being pushy I was advised as to what my truck needed and thatthe services could be spread out in time so as not to burden me financially.I had a nice print out when I left of what my vehicle needed and what the cost would be.

5

Excellent work, outstanding service.

5

On Saturday, August 24th, my mercury mountaineer blew the radiator. I was on my way to drop off my daughter at college and then to Busch Gardens. I live in Chesapeake, so I was no where close to home. I made a few calls and B&L said they could have it done by the time they closed at 2. I dropped off my vehicle and then went to Busch Gardens with my wife and daughter. I called right before I entered the park about 1:30 ( I do not take my cell phone with me inside ) and they told me they were having problems with getting my radiator out and that it might be Monday before I can get it back. I still had my daughters refrigerator, bike and some posters still in my vehicle that we needed to get up to the college. I figured worse case, I would have to drive back to Newport News Monday and get my car then, and drop off the stuff for my daughter. After being in the park all day, I got back to my daughters car and checked my messages... B&L had stayed late and finished my vehicle so I could continue on with my original plan. I then picked up my car and went to the college and all was good.Thank you B&L for a job well done and keeping me on schedule!!!!!

4

Staff was very nice did a throughout job but price was ridiculous !

Thank you so much for your kind review, and we appreciate your business. Unfortunately, electrical repairs can be expensive sometimes due to their specific nature and the time in which it takes to diagnose and repair. We certainly hope that you will visit us again in the future and thank you for your business.

- B & L Automotive
5

the guys at B&L were friendly, professional, and cared about the customer.

5

After pulling off the interstate with a broken radiator on our way to the mountains for vacation, B&L fixed me right up as soon as possible and got us back on the road. Great job!!!

5

Great service, as always! Thanks for the quality work!

5

At a moment where I was most pressured by lack of time for anything due to my current assignment on a Navy ship, the crew at B&L Automotive stepped up to plate immediately and solved my issues!

5

Very helpful, honest and friendly...

4

The customer service hear was fantastic I was very pleased with the work that was done and the extra mile the crew there went just to help me out.

Thank you so much Nathanial for your kind review. We appreciate your business, and look forward to earning your business again in the future.

- B & L Automotive