Newport News Auto Repair

1804 reviews
13539 Jefferson Ave. , Newport News, VA 23608
Mon - Fri: 8:00 AM - 6:00 PM, Sat: 8:00 AM - 4:00 PM
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5

My vehicle was inspected with great expertise. The staff at B& L is very courteous and respectful.

Thank you for the 5-star review, Pippa! We're delighted to hear that you had a fantastic experience with us. Providing expert service and exceptional customer care is our top priority. Your kind words mean the world to us. We look forward to serving you again soon! -Sincerely, B&L Service Team

- B & L Automotive
5

Excellent service and completed all work timely and professionally!

Thank you for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us and that our team provided you with timely and professional service. It is our goal to provide top-notch service to all of our customers, and we are glad that we met your expectations. If you have any further questions or need any additional assistance, please don't hesitate to reach out. -Sincerely, B&L Service Team

- B & L Automotive
5

I was so excited and happy about my service I was treated with such respect like I was part of the family and you dont find that to much nowadays Liz Brad and Brian and everyone else were so nice to me I appreciate that so much. Thank you for everything.

Debbie, we are thrilled to read your glowing review! It's our goal to make every customer feel like part of the family, and we're delighted that you experienced that. We'll be sure to pass along your kind words to our team. Thank you for choosing us! -Sincerely, B&L Service Team

- B & L Automotive
5

Liz and everyone at B&L were great. Terrific and Fast service!

Thank you for the kind words, Erin! We're glad to hear you had a terrific and fast service at B&L Automotive. We take pride in providing excellent customer service and efficient repairs. If you have any more car care needs, don't hesitate to reach out. -Sincerely, B&L Service Team

- B & L Automotive
5

Thank you for the 5-star rating, Thomas! It's great to hear that you had a positive experience with us. Our team is committed to providing excellent service. If you have any questions or need further assistance, please don't hesitate to reach out. -Sincerely, B&L Service Team

- B & L Automotive
5

Always do quality work and gets my vehicle right .

Thank you for the kind words, Lekesha! We're glad to hear our work meets your expectations. We're always here to ensure your vehicle is in top shape. Drive safely and see you next time! -Sincerely, B&L Service Team

- B & L Automotive
5

My daughter's car was breaking down on I-64, but was able to pull off of the road. By total serendipity, she parked in front of B&L. Our fears were a total transmission replace/rebuild. The next day I came down and the staff was incredibly professional and understanding. They were able to quickly diagnose a sensor leak and got the vehicle up and running again (once the part came in the next day). Thank you, B&L!!

Hi Eric! We're glad that you and your daughter had a positive experience with us. It's great to know that our team provided professional and efficient service in diagnosing and fixing the issue with her car. We always aim to deliver the best customer experience possible. If you have any more questions or concerns, feel free to reach out. -Sincerely, B&L Service Team

- B & L Automotive
5

Vehicle had broke down, made a phone call to B&L an told them what the problem was, they had a tow company to pick up my vehicle. The whole team is Awesome and stands behind the work they provide. Will anyone to them. Thanks a lot job well done.

Thank you for taking the time to write such a wonderful review! We are thrilled to hear about your positive experience with our team at B&L Automotive. It's our top priority to provide excellent service, from the moment you make the first phone call to the completion of the job. We appreciate your kind words and look forward to serving you again in the future. -Sincerely, B&L Service Team

- B & L Automotive
5

Very fast and friendly service

Thank you Angelique for the kind words! Our team takes pride in providing fast and friendly service. We're glad to hear that we met your expectations. If you have any other automotive needs, don't hesitate to reach out. -Sincerely, B&L Service Team

- B & L Automotive
5

I was very pleased with B&L automotive. They did great work on my vehicle the other day. I'd say the mechanics over there did great work also. Liz the service manager over there is outstanding! She communicates very well and gives awesome customers service. I will be back for more work in the future. 5 star service all the way👍

Edward, thank you for the stellar review! We appreciate your kind words about our team, especially Liz. Your satisfaction fuels our passion for providing high-quality service. We look forward to serving you again in the future! -Sincerely, B&L Service Team

- B & L Automotive
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