Newport News Auto Repair

1739 reviews
13539 Jefferson Ave. , Newport News, VA 23608
Mon - Fri: 8:00 AM - 6:00 PM, Sat: 8:00 AM - 4:00 PM
Make an online payment
5

Good communication and great work. Love the pictures of the progress and transparency.

Thank you for the kind words, D C! We're thrilled to hear that you had a positive experience with us. We pride ourselves on excellent communication and delivering top-notch service. If there's anything else we can help with, please don't hesitate to reach out. -Sincerely, B&L Service Team

- B & L Automotive
5

Fantastic people working here. Friendly, helpful, caring.

Thank you for sharing your positive experience at B&L Automotive, Paul! We are thrilled to hear that our team provided you with fantastic service. It's our mission to ensure that every customer receives friendly and caring assistance. If you ever need anything, please don't hesitate to reach out. -Sincerely, B&L Service Team

- B & L Automotive
5

B&l Save The trip me and family were 350 miles from home and we need something done asap and they save the day liz was our gurdain angel

5

These guys really know their stuff. Super professional and skilled, and the office is so clean! They have a customer for life

5

B&L always delivers exemplary customer service and an automative repair service that is timely, precise and fair. You can have confidence in this repair shop

Thank you, Thomas, for your kind words! At B&L Automotive, we take pride in providing top-notch customer service and precise repairs. It's wonderful to hear that you have confidence in our shop. We appreciate your trust and look forward to serving you again in the future! -Sincerely, B&L Service Team

- B & L Automotive
5

Thank you guys for the help Anthony

Thank you for taking the time to leave us such a wonderful review, Anthony! We are thrilled to hear that you had a great experience with us. If there is anything else we can assist you with, please don't hesitate to reach out! -Sincerely, B&L Service Team

- B & L Automotive
5

The best automotive shop i been to in my life. The customer service is off the charts along with the system they use

Thank you, Mikesia, for your kind review! We're thrilled to hear that we're the best automotive shop you've ever been to. Our focus on customer service and state-of-the-art systems is what sets us apart. We can't wait to provide you with more top-notch service in the future. -Sincerely, B&L Service Team

- B & L Automotive
5

I had an 8:00am appointment and the pretty young lady at the front desk checked me in and told me it would take about an hour. I went into their beautiful newly renovated lounge and had a cup of coffee while I waited. Sure enough within the hour my car was ready. Cheers B&L! Great job!

Ed, we appreciate you taking the time to leave us such a wonderful review! It's always a pleasure to hear when our customers have had a great experience with us. Thank you for trusting us with your vehicle, and we look forward to serving you again in the future. -Sincerely, B&L Service Team

- B & L Automotive
5

Helped me out on my break dust plates, great place, very informative. Price is fair, would recommend

Eliu, thank you for this wonderful 5-star review! We're thrilled to hear that you had a great experience at B&L Automotive. Our team takes pride in providing exceptional service while keeping our prices fair. If there's anything else we can help you with, please let us know. We look forward to serving you again soon! -Sincerely, B&L Service Team

- B & L Automotive
5

Very professional and honest auto repair business. Neat and clean. So glad that I came across this business as so many dealerships are dishonest and take advantage of customers. Also, many auto repair places/dealerships are so backlogged and not completing timely repairs. B&L completed the repairs on my vehicle as promised and in a timely manner. Veteran Friendly. Anyone looking for a good repair facility, I would highly recommend B&L Automotive. Also, if you have any questions regarding any type of vehicle warranty this business is very helpful with going over any warranty questions or issues. I will definitely be going back to this facility for any future vehicle repairs.

Thank you for choosing B&L Automotive, Lorene! We're thrilled to hear about your positive experience with our team. Providing honest and timely repairs is always our goal, and we're glad we could meet your expectations. It's also great to know that our veteran-friendly atmosphere and warranty assistance made a difference. We look forward to helping you with any future vehicle repairs you may need. -Sincerely, B&L Service Team

- B & L Automotive
1234567...174
Leave a review