Newport News Auto Repair

1893 reviews
13539 Jefferson Ave. , Newport News, VA 23608
Mon - Fri: 8:00 AM - 5:00 PM, Sat: 8:00 AM - 4:00 PM
5

Thank you for your service on my vehicle and your professional customer service!

Thanks you Lauren for allowing us to earn your business, and for taking the time to leave your kind review. We pride ourselves on serving our customers, and we look forward to seeing you again soon. Have a great weekend! Sincerely, B&L Service Team

- B & L Automotive
5

Mrs. Liz is awesome and the whole crew is super helpful! I had my car done there quite few times ! They have affordable prices that you just can’t beat ! Plus the incentives they offer if you purchase a warranty on your part ! Definitely has saved me a few times

Thank you for taking the time to leave your review. We appreciate your business Caityn, and look forward to serving you again soon. Sincerely, B&L Service Team

- B & L Automotive
5

Great communication and always willing to get things done within time!

5

4

Overall experience was very enjoyable and professional. My only issue was they forgot to place my car key under the mat when they parked it outside for me to pick up after hours. This caused me an extra trip from Hampton to retrieve the key the next day. I have not replaced the part yet to verify their diagnosis.

Hello David, and thanks for taking the time to leave your review. I do apologize for the key not being left as instructed, and we are sorry that somehow that was missed. We do appreciate your business, and look forward to serving you again soon. Sincerely, B&L Service Team

- B & L Automotive
5

Absolutely amazing company. Helped me so much, I spoke to the lady at the front desk most of the time I forgot her name but she was very very helpful. Finished my truck in a manageable time and very fair with prices. Would highly recommend.

Hello Kadran, and thank you taking the time to leave your review. Liz was her name, and I will certainly pass on your thank you to her on Monday. We appreciate your business, and look forward to serving you again soon. Sincerely, B&L Service Team

- B & L Automotive
5

Good communication, good app, trustworthy, and excellent customer service.

Thank you Ariel for allowing us to earn your business, we thank you, and look forward to serving you again soon. Have a great weekend! Sincerely, B&L Automotive Team

- B & L Automotive
5

Friendly and professional.

5

Friendly and professional.

Thank you Sue for leaving your kind review. We appreciate your business, and look forward to serving you again soon. Sincerely, B&L Service Team

- B & L Automotive
5

Best Mechanic in all 757 ON GOD They’re throughly inspected my vehicle for damages and outline concerns they had with my shoddy used vehicle purchase. For any future used car purchases with problems not outlined in the description, I’m bringing it here first!!! They’re also super fast with the turnaround time, makes me feel bad because I know they work really hard 🥹

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