Newport News Auto Repair

1726 reviews
13539 Jefferson Ave. , Newport News, VA 23608
Mon - Fri: 8:00 AM - 6:00 PM, Sat: 8:00 AM - 4:00 PM
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5

The best in The City, never had a technician take there time to explain in 100% details about our vehicles without trying to get over on me due to the fact that I am a woman. Also Liz the “service manager “ was also awesome and keep me and my son on our toes about our vehicles even told us about discounts that we could use towards our vehicles. This place is awesome.

Thank you B. For taking the time to leave such an amazing review of our facility and staff. At B&L we take pride in providing the best in automotive service and repairs in Newport News. We thank you for the opportunity to serve you, and look forward to seeing you again soon. Thanks for being our customer! Sincerely, Service Team

- B & L Automotive
4

Thank you Gregory for your 5 star review. We look forward to serving you again soon. Sincerely, Service Team

- B & L Automotive
4

Great friendly and timely customer service

Thank you Marcus for your review, and for being our customer. We look forward to seeing you again soon. Sincerely, Service Team

- B & L Automotive
5

I had a great experience at B&L and will definitely recommend them in the future! Fair & Friendly backed with a guarantee! Liz may be the best service writer I ever encountered! Thanks for handling my issues!

Thank you Todd for your wonderful review, and for the Kudos to Liz! We appreciate the opportunity to serve you, your family, and your friends. We look forward to seeing you again soon. Have an amazing 2023! Sincerely, Service Team

- B & L Automotive
5

Always a good experience with very friendly staff and good, quick service.

Good morning Hannah, Thank you so much for leaving your wonderful review of our services and staff. We appreciate the opportunity to serve you and look forward to seeing you again soon. Sincerely, Service Team

- B & L Automotive
5

This was my 1st visit. The services were quick and the front desk was extremely pleasant.

Thank you Tasha for taking the time to leave your wonderful review of our services, and more importantly our team. We appreciate the opportunity to serve you and look forward to seeing you again soon. Sincerely, Service Team

- B & L Automotive
5

Brian and Liz are fantastic customer friendly service representatives. They thoroughly explain the work needing to be done. They are good at categorizing what needs to be done right away, and what can what. They are very honest in explaining when they cannot pin point a specific cause of something that appears to need attention. Grateful for an honest shop where I know I can always get honest work done on my vehicles. Thank You Brian and Liz and B&L Team!!!

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