Newport News Auto Repair

I had a great experience.

Engine blew on 64 unexpectedly on a Saturday afternoon. Mechanics went right into the parking lot to see if they could help or diagnose straight away. Gave me real news about the status of the car, and were wholly fair and transparent on pricing along with next steps. I live in Norfolk, and B&L earned a future customer and word-of-mouth clout from me. Thank you!

I have used B & L in the past and my experience has been positive. No one wants to make expensive repairs on a car, but, if service and repairs are needed it’s good to get an honest assessment of the issues, how serious they are, and what the cost will be. My experience with B & L has left me feeling like I got that kind of information so I could make a good decision.

Fantastic crew! The front staff is helpful and professional and the techs are incredible! Always willing to take the time to explain the problem and make sure you understand exactly what they need to do to fix your vehicle correctly!

Had a tight schedule and they bent over backwards to help me. Quick and excellent work.

Troubleshooting and fixing AC problem.

Always was informative and transparent with information about my vehicle. Never had an issues and took good care of my needs when it came to the maintenance on my INFINITI. Brakes and rotor lifetime guarantee. Master tech took his time to drive my vehicle to listen to what the issue was and did his best to diagnose the problem.