Newport News Auto Repair

1794 reviews
13539 Jefferson Ave. , Newport News, VA 23608
Mon - Fri: 8:00 AM - 6:00 PM, Sat: 8:00 AM - 4:00 PM
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4

It's was good service. Kept me informed.

Thank you for choosing B&L Automotive for your service needs. We appreciate your feedback and are pleased to hear that you found our service satisfactory. Keeping our customers informed is a top priority for us. We look forward to serving you again in the future. -Sincerely, B&L Service Team

- B & L Automotive
5

Friendly fast and great communication made me feel like I found an honest repair facility!

Thank you Steven for the stellar review! We are thrilled to hear that you had an exceptional experience with us at B&L Automotive. Thank you for leaving a 5-star review. We are happy to hear that you had a great experience with us. We pride ourselves on delivering top-notch service to all our customers. If you have any more car trouble or need any further assistance, don't hesitate to give us a call! -Sincerely, B&L Service Team

- B & L Automotive
5

OUTSTANDING! B&L did a great and timely job to fix the rear hub bearings on my Subaru. Saved me several hundred dollars compared to other quotes and is backed by a 2-yr parts and labor warranty. I will be back because of the great service at a great price and I'll be telling others because of their friendly nature, honest assessment and great value. Talked with Brian and Liz to get the help I needed and both were AWESOME. Going there felt very comfortable. Thanks for a job well done!

Tim, thank you for the outstanding review! We are delighted to hear about your exceptional experience with us at B&L Automotive. Your kind words about our service, pricing, and staff mean the world to us. We take pride in providing top-notch service and creating a comfortable environment for our customers. Thank you for your recommendation, and we look forward to serving you again in the future! -Sincerely, B&L Service Team

- B & L Automotive
5

They helped me with my 2021 Genesis when no other shop could. Thank you!

Thank you for the kind words, Sandra! We're delighted to hear that we could assist you with your Genesis when others couldn't. Our team prides itself on providing top-notch service and finding solutions for all vehicle needs. If you have any further questions or require future assistance, please don't hesitate to reach out. -Sincerely, B&L Service Team

- B & L Automotive
5

10 stars!!! I have found someone that takes care of my vehicle like they would their own - and are honest! The Office Manager, Liz is professional and personable.

Thank you Sharon for the kind words! We are thrilled to hear that you had a positive experience. We strive to provide excellent service with a personal touch. We will be sure to pass along your compliments to Liz. We look forward to seeing you again! -Sincerely, B&L Service Team

- B & L Automotive
5

Hi Nadia! Thank you for your 5-star rating! We're thrilled to hear that you had a positive experience with us at B&L Automotive. We pride ourselves on providing top-notch service and ensuring customer satisfaction. If you have any further automotive needs, please don't hesitate to reach out. -Sincerely, B&L Service Team

- B & L Automotive
5

Great service, I actually forgot my wallet in the car before Ubering away. Called and the front desk staff (Liz) found it tucked between the seats and kept it for me till my car was ready for pickup. If I were to knit pick, could you put cups next to the coffee machine in the waiting area. Other than that I would recommend to anyone looking to get there vehicle serviced. 5/5⭐️

5

Brought my truck in for a state inspection. I didn't catch her name, but the lady checking me in was super nice and even offered me a donut! The waiting area was very nice and clean as well. I was out in a little over 30 mins. They didn't try to upsell me on anything either which is always nice. All and all I had a great first time visit to B&L!

Thank you for the kind words, Dominique! We're delighted to hear about your positive experience at B&L Automotive. We always strive to provide top-notch service and make our customers feel welcome. We're glad that you enjoyed our waiting area and that your state inspection went smoothly. If you have any further automotive needs, don't hesitate to reach out. -Sincerely, B&L Service Team

- B & L Automotive
5

Folks at B&L are communicative and helpful throughout the whole process. They explain in detail what's wrong with your car and do their best to find the least expensive fix. I highly recommend them!

Cynthia, thank you for your kind words! Our team takes pride in excellent communication and providing cost-effective solutions. Your recommendation means a lot to us. If you need anything else, don't hesitate to reach out. -Sincerely, B&L Automotive

- B & L Automotive
5

Very friendly people and did a great job on my car

Thank you for taking the time to share your positive experience at B&L Automotive, Luis. We pride ourselves on providing excellent service and it's great to hear that we met your expectations. We're here whenever you need us. -Sincerely, B&L Service Team

- B & L Automotive
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