Newport News Auto Repair

Service was EXCELLENT, timely and the staff went above and beyond to fit me in. Even had service to pick up my wife while I was out of town (Truck Driver). Liz and Brian are awesome 😎

All work was done properly. Clearly explained what was wrong and how to fix it. All estimates sent toe via email. Showed pics of issues. Ride to and from. Prices very reasonable. Very professional. A pain free experience. Will be back again.

I cannot say enough kind things about the staff and service. I know they could only do so much to comfort me in regards to my vehicle. It was Very stressful to deal with, but they were so kind and shared the same frustration as I about the whole situation. I really enjoyed everything from the service starting with the first phone call with Liz. I was immediately comfortable with them dealing with the car just with talking to her from the get go. They really went above and beyond and they are so friendly and funny. I’ll use them in the future without hesitation and recommend them. Clean property, friendly staff, professional, consistent, knowledgeable, extra perks, easy to get to off the interstate.

My engine was ruined and I had to go to 3 different auto shops including a dealership to figure out what was wrong with my car. B&L helped me identify the mistakes the other auto shops made and tried to save me as much money as possible rather than charge me crazy amounts like the dealership would have, Every time I spoke to someone I felt listened to and I felt that they really cared about me and making me feel comfortable after having trust issues with auto shops. They were patient with me making my decisions and collaborated with me through the entire process! Will definitely continue to bring my car to them for my auto needs.

As always I was pleased with my visit to B&L. I received s warm greeting and prompt service.

The whole staff was very professional and honest. Fair prices and would recommend to anyone I know. 10/10

You will not regret booking an appointment with these mechanics. Just do it!

Work was done in an expedited manner. I was pleased. It was a little pricey, but I received a discount. Liz was excellent and thorough.

They are amazing. They did the work in less than a day and called me before they had to replace the battery to find the short in the electrical system. Well worth it. I am very pleased with the repair costs.