Newport News Auto Repair

1756 reviews
13539 Jefferson Ave. , Newport News, VA 23608
Mon - Fri: 8:00 AM - 6:00 PM, Sat: 8:00 AM - 4:00 PM
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5

These guys really know their stuff. Super professional and skilled, and the office is so clean! They have a customer for life

5

B&L always delivers exemplary customer service and an automative repair service that is timely, precise and fair. You can have confidence in this repair shop

Thank you, Thomas, for your kind words! At B&L Automotive, we take pride in providing top-notch customer service and precise repairs. It's wonderful to hear that you have confidence in our shop. We appreciate your trust and look forward to serving you again in the future! -Sincerely, B&L Service Team

- B & L Automotive
5

Thank you guys for the help Anthony

Thank you for taking the time to leave us such a wonderful review, Anthony! We are thrilled to hear that you had a great experience with us. If there is anything else we can assist you with, please don't hesitate to reach out! -Sincerely, B&L Service Team

- B & L Automotive
5

The best automotive shop i been to in my life. The customer service is off the charts along with the system they use

Thank you, Mikesia, for your kind review! We're thrilled to hear that we're the best automotive shop you've ever been to. Our focus on customer service and state-of-the-art systems is what sets us apart. We can't wait to provide you with more top-notch service in the future. -Sincerely, B&L Service Team

- B & L Automotive
5

I had an 8:00am appointment and the pretty young lady at the front desk checked me in and told me it would take about an hour. I went into their beautiful newly renovated lounge and had a cup of coffee while I waited. Sure enough within the hour my car was ready. Cheers B&L! Great job!

Ed, we appreciate you taking the time to leave us such a wonderful review! It's always a pleasure to hear when our customers have had a great experience with us. Thank you for trusting us with your vehicle, and we look forward to serving you again in the future. -Sincerely, B&L Service Team

- B & L Automotive
5

Helped me out on my break dust plates, great place, very informative. Price is fair, would recommend

Eliu, thank you for this wonderful 5-star review! We're thrilled to hear that you had a great experience at B&L Automotive. Our team takes pride in providing exceptional service while keeping our prices fair. If there's anything else we can help you with, please let us know. We look forward to serving you again soon! -Sincerely, B&L Service Team

- B & L Automotive
5

Very professional and honest auto repair business. Neat and clean. So glad that I came across this business as so many dealerships are dishonest and take advantage of customers. Also, many auto repair places/dealerships are so backlogged and not completing timely repairs. B&L completed the repairs on my vehicle as promised and in a timely manner. Veteran Friendly. Anyone looking for a good repair facility, I would highly recommend B&L Automotive. Also, if you have any questions regarding any type of vehicle warranty this business is very helpful with going over any warranty questions or issues. I will definitely be going back to this facility for any future vehicle repairs.

Thank you for choosing B&L Automotive, Lorene! We're thrilled to hear about your positive experience with our team. Providing honest and timely repairs is always our goal, and we're glad we could meet your expectations. It's also great to know that our veteran-friendly atmosphere and warranty assistance made a difference. We look forward to helping you with any future vehicle repairs you may need. -Sincerely, B&L Service Team

- B & L Automotive
5

Excellent service, went to them after terrible service from meineke in newport news and was able to get the problem resolved. Very respectful and very helpful. 100% recommend. won’t go anywhere else from here on out!

Thank you so much for this kind review, Alaina! We're thrilled to hear that you had an excellent experience with us. It's wonderful to know that you received respectful and helpful service. We appreciate your recommendation and look forward to serving you in the future. -Sincerely, B&L Service Team

- B & L Automotive
5

Got state inspection everything went well

Thank you, Jesse, for the positive feedback! We're glad to hear that your state inspection went smoothly. If you have any other automotive needs, don't hesitate to reach out to us. Take care! -Sincerely, B&L Service Team

- B & L Automotive
5

I thought customer service was a thing of the pass! But it not!! I had an exceptional experience here at B&L Automotive, from the call inquiring about service to leaving with my vehicle in the time frame that was quoted Liz and the whole team were great! I have always use the dealership to service my Mercedes GLE, but these guy know what they are doing! Not to mention it was affordable! Thank you so much

Lesa, we're thrilled to hear about your exceptional experience at B&L Automotive! Liz and the team are dedicated to providing top-notch service from start to finish. We appreciate your trust in us, and we're glad we could deliver quality service for your Mercedes GLE. Thank you for choosing us and for your kind words. -Sincerely, B&L Service Team

- B & L Automotive
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