Newport News Auto Repair

Genuinely some of the kindest people that I have met at an auto repair shop. Great service and spectacular communication. I ended up here due to an emergency on the highway a little bit further from home than I hoped, and they were able to figure everything out and give me spectacular service with a smile during a not very fun situation.

I can only say good things about my recent experience at B&L Automotive. Brian and Liz were most helpful every step of the way in the repair of my 02 Dodge Dakota keeping me informed of repair estimates. They were able to keep the cost down and I'm very satisfied with the results.

The staff was very helpful with my issue. They are knowledgeable and corrected the problem very quickly.I would recommend B&L to anyone.

The customer service that I received was very helpful. Service was on time and on par.

Very thorough. Quote job ahead of time. No surprises. Courteous and friendly staff up front. On time. Quite happy.

Fast and courteous service. From my first call to picking up my truck, I felt welcome and well informed about what was happening. I was told about a Costco discount that I would not have thought of myself, and it saved me over $200. This will be my go-to shop in the future.

I absolutely do adore the staff there. Especially Elizabeth. She’s very careful with her words and explaining everything to you. Even tho they couldn’t fix the problem on her right then and there they still found the problem. I recommend honestly I do. I’ll be seeing them soon again I’m sure of it !

They got me in and out quickly. So helpful and great customer service by the nice lady at the front!

Liz is the person that deserves recognition, she is friendly goes out of her way to help you. We need good people like her. to make the world a better place. Thank you Li.

Very nice customer service, they have a fast turn around time. Definitely recommended it