Newport News Auto Repair

I was in and out in 30 minutes with an appointment! Friendly service, would recommend!

Knowledgeable and friendly staff. They quickly diagnosed the engine light warning. Repair was only a day later than expected due to getting the part. That's not bad considering supply chain issues. When I picked up the car, there was a strong solvent/fuel smell in the cabin that is slowly dissipating. Very reasonable prices, especially labor. I will be using them again for regular maintenance.

My engine light came on at 6:30 on a Friday night and I was leaving for a family vacation the next day at noon. I pulled in to B&L and talked to Liz. She was amazing and set me up for my van to be fixed first thing the next morning. I picked up my van and was able to leave on vacation on time. If I lived closer they would definitely be my go to repair shop.

Fantastic service

4.75 stars rounded up. They were professional, quick, and trustworthy. I will be going back. The only negative was the appointment scheduling function with the website was a little confusing and frustrating up front but the front desk staff quickly overcame that issue with direct texts and phone calls for coordination.

I took my 2004 Toyota Corolla in because it was making a lot of noise, running rough. The timing belt and wheel bearing were replaced. The car is running quiet and smooth again. I was impressed and satisfied.

Thanks to the honesty of this company, I was saved a significant amount of money and avoided an unnecessary repair.