Newport News Auto Repair

Mon - Fri: 8:00 AM - 6:00 PM, Sat: 8:00 AM - 4:00 PM
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While traveling from DC to Virginia Beach last Wednesday evening, my car alerted me that I had a tire that was nearly flat. I pulled off at the nearest exit, and I was fortunate to meet Liz. She was closing up the business for the evening, but she graciously opened up the service bay and put air in my tire. That allowed me to make it down the road to get my tire replaced. It was dark, I was (a female) alone in an unfamiliar place, and I was faced with the possibility of waiting hours in the cold for a tow truck to bring my car back to Virginia Beach. Instead, I made it home safely and expeditiously to my family. A famous quote says: “Kindness can transform someone’s dark moment with a blaze of light. You’ll never know how much your caring matters. Make a difference for another today.” Liz, thank you for transforming my dark moment with a blaze of light! I am incredibly grateful for your kindness. B&L is lucky to have you!!

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Liz is wonderful she helped me, in my time of need with no Hesitation. She was Awesome!!!

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Heater problem (blend door) was diagnosed and repaired. Also replaced an ignition switch which was still under their multi-year warranty, free of charge! They back-up their repairs. Always love to see Liz behind the desk, she’s very knowledgeable and a lovely person to speak with. Repair costs are competitive with military discounts available. Work is done in a timely manner and your vehicle is left neat and clean (unlike the dealerships.) Highly recommended!

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Very friendly and professional! Great communication!

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Great place to get your vehicle worked on

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