Newport News Auto Repair

They are really friendly. Love the service enthusiast they have.

Good atmosphere......no pressure, good work

I am updating my review here. Took my SUV in for tune up, A/C, and possible timing belt. I couldn't find documentation that I had the timing belt done and asked to have an inspection. Brian called me back and told me he could tell it had been done recently. He saved me about $1k. Great job!

I called them about a vibration in my drivetrain, they squeezed me into a spot they had from a no show and diagnosed my car right away. I had been trouble shooting for a few weeks I read forums and replaced the wrong parts. I brought it here and for the 4 hours they had my jeep it was so worth it. I was about to replace some more parts that weren't the problem. Thanks to these guys I now know what the problem was and I didn't have any run around. So far 100% would recommend, also they have a military discount.

They are very nice and friendly people and I will recommend other customers to them. Thank you.

Great experience....Elizabeth is that girl...great customer service and great work on my car.

We have a Cadillac DTS that has been in other shops numerous times so we were looking for another shop to give it a full diagnostic before we decided to keep it or sell. It was extremely refreshing to speak to such a nice person when I first called (Liz definitely has what it takes for customer service!). When we brought the car in to drop it off, Brian made us feel at ease with his knowledge of this make / model. They provided us not only a detailed list of items needing maintenance, but also what could or couldn’t wait to be done. I value the priority list so we can make the decision on the cost at the time. We will definitely be coming back for any future auto maintenance and HIGHLY Recommend them to anyone looking for a good, honest place to take their vehicles!

Really not a typical repair shop. They take care of your car, follow up with you regarding changes, and are very honest about what they’ll be doing and the status of the repair. I didn’t, at any point, think I was getting scammed or swindled into more than I asked for. Great staff, so far good mechanic repair quality and a nice 3 year warranty wherever you are. Highly recommend.