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The employees are friendly and ready to give excellent service!
Thank you so much for your kind review, and we appreciate your business. Thanks for being our customer! Brad Brown, Owner
10/10 experience! I was originally assisted by “Liz” who helped me get the repairs I needed, after a HORRIBLE experience with my previous shop. Liz & Bryan have AMAZING customer service. They are thorough & efficient. Throughout my experience, I felt like a priority & they show exceptional concern for ALL their customers.
The front desk lady is very helpful with scheduling and has a good personality. But I scheduled to have my rotors changed and expected the materials to be there when my dropped my car off. There was no communication that the part wasnt there and it took 2 days to get it fixed due to delay in parts. I am ok with the delay but I would rather get the appointment scheduled after the parts arrive so it doesnt take as long and I am not without a vehicle for as long. Or if they knew the parts were delayed to let me know so we could reschedule. The rotors and brake pads were changed and they did a great job with that.
Great communication, extremely knowledgeable, easy to work with and understand.
I brought my Tahoe here after so many fail attempts taking it to 2 high end dealerships and being duped around all they would do was put die in the system and wouldn’t really diagnose what the issue was but when I took it to B&L Automotive they took their time looked over my vehicle with a fine tooth comb to see what the issue was as to why my AC was blowing warm air they were very prompt to call me to let me know as soon as they found the issue which was a leaking AC evaporator core. Staff is super nice and Liz the manager is super bubbly and friendly such a sweetheart. I definitely will be returning
I have been a customer of B&L Auto for sometime. It had been a while since I had been there and needed some brake work done at a place close to my house. They were most helpful and completed the work in the time frame they had indicated even after adding a break system flush and refill. The work was done well and my brakes are working well. The staff is friendly and I was kept informed throught out the time they were working on the care on how far along they were on it and if there were any changes. A great place to get your car worked on and I will go back again.