Newport News Auto Repair

The service and customer care was very good and the price was excellent

Friendly fast service

First time going and I’ll be back! The entire experience was welcoming and professional. I felt comfortable and the staff were informative and very nice. Price was great: alignment, inspection and tire rotation and didn’t break the bank. I’ll be going back.

Brian and the team, was professional, courteous, and informative from initial contact to paying the bill. My F150 would not start, plenty of battery, but no response from the car. I described to Brain the issues in detail and they were able to pinpoint the problem and fix it with a new starter same day. I was expecting to have to wait for parts, or that the diagnose would take longer, but they pulled through. They also looked at everything else to make sure another issue would not pop up when I left.

To say that B&L is nice and honest is an understatement. I felt like Liz was my best friend after talking to her one time. She did everything to make sure my car was taken care of and I was comfortable with everything that was being done. I literally hate taking my car anywhere because you have no idea how much everything is going to cost or if you’re getting an honest opinion. Everyone here is just amazing. You feel like you’re are getting the best service and they are really looking out for you. Please if you need anything done on your car take it here I promise you won’t regret it.

Liz at the sales counter was beyond wonderful.. she was patient.. attentive and most helpful. She took the time to find the best part for my vehicle and at the best price!! They got me in for same day service and my vehicle was ready at the time they said it would be. They also give a great warranty on their work.. this will definitely be my new auto shop to use for my vehicles.