Newport News Auto Repair

Mon - Fri: 8:00 AM - 6:00 PM, Sat: 8:00 AM - 4:00 PM
5

They helped me with my 2021 Genesis when no other shop could. Thank you!

Thank you for the kind words, Sandra! We're delighted to hear that we could assist you with your Genesis when others couldn't. Our team prides itself on providing top-notch service and finding solutions for all vehicle needs. If you have any further questions or require future assistance, please don't hesitate to reach out. -Sincerely, B&L Service Team

- B & L Automotive
5

10 stars!!! I have found someone that takes care of my vehicle like they would their own - and are honest! The Office Manager, Liz is professional and personable.

Thank you Sharon for the kind words! We are thrilled to hear that you had a positive experience. We strive to provide excellent service with a personal touch. We will be sure to pass along your compliments to Liz. We look forward to seeing you again! -Sincerely, B&L Service Team

- B & L Automotive
5

Hi Nadia! Thank you for your 5-star rating! We're thrilled to hear that you had a positive experience with us at B&L Automotive. We pride ourselves on providing top-notch service and ensuring customer satisfaction. If you have any further automotive needs, please don't hesitate to reach out. -Sincerely, B&L Service Team

- B & L Automotive
5

Great service, I actually forgot my wallet in the car before Ubering away. Called and the front desk staff (Liz) found it tucked between the seats and kept it for me till my car was ready for pickup. If I were to knit pick, could you put cups next to the coffee machine in the waiting area. Other than that I would recommend to anyone looking to get there vehicle serviced. 5/5⭐️

5

Brought my truck in for a state inspection. I didn't catch her name, but the lady checking me in was super nice and even offered me a donut! The waiting area was very nice and clean as well. I was out in a little over 30 mins. They didn't try to upsell me on anything either which is always nice. All and all I had a great first time visit to B&L!

Thank you for the kind words, Dominique! We're delighted to hear about your positive experience at B&L Automotive. We always strive to provide top-notch service and make our customers feel welcome. We're glad that you enjoyed our waiting area and that your state inspection went smoothly. If you have any further automotive needs, don't hesitate to reach out. -Sincerely, B&L Service Team

- B & L Automotive
5

Folks at B&L are communicative and helpful throughout the whole process. They explain in detail what's wrong with your car and do their best to find the least expensive fix. I highly recommend them!

Cynthia, thank you for your kind words! Our team takes pride in excellent communication and providing cost-effective solutions. Your recommendation means a lot to us. If you need anything else, don't hesitate to reach out. -Sincerely, B&L Automotive

- B & L Automotive
5

Very friendly people and did a great job on my car

Thank you for taking the time to share your positive experience at B&L Automotive, Luis. We pride ourselves on providing excellent service and it's great to hear that we met your expectations. We're here whenever you need us. -Sincerely, B&L Service Team

- B & L Automotive
5

Thank you for the 5-star review, Rick! We're thrilled to hear that you had a fantastic experience at B&L Automotive. If you need any further assistance or have any questions, please don't hesitate to reach out. We appreciate your business!-Sincerely, B&L Service Team

- B & L Automotive
5

Went to b&l auto for a state inspection after running into honesty issues at a different shop I had been using. Plenty of good reviews so I figured I'd give em a shot. The lady at the front desk (I think her name is Elizabeth from what my receipt says but if not I apologize for not catching her name) was very polite and got me checked in smoothly and within about an hour had me all squared away. Passed my truck with just a few suggestions for maintenance things that I had already been somewhat putting off. Never tried to throw any overaggressive sales pitch on anything, just a heads up on stuff if I needed to get to to myself, and an estimate printout for the services if I wanted to have them do the work. Overall very smooth interaction with b&l auto, would certainly recommend them, in fact I believe my wife will be going there some time this month to get her own truck inspected.

Thank you for trusting us with your state inspection, Daniel! We're glad Elizabeth provided a smooth experience for you. It's our priority to be honest and transparent with our customers, without any overaggressive sales pitches. We appreciate your recommendation and look forward to helping your wife with her truck too! Safe travels!

- B & L Automotive
5

Courteous and professional. Always accommodating, even when they are busy.

Thank you Brenda Liz for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience at B&L Automotive. We strive to provide excellent customer service, regardless of how busy we may be. We look forward to serving you again in the future. -Sincerely, B&L Service Team.

- B & L Automotive