Thanksgiving Banner | Bradley Brown

Newport News Auto Repair

1862 reviews
13539 Jefferson Ave. , Newport News, VA 23608
Mon - Fri: 8:00 AM - 6:00 PM
5

Thank you Robyn for your review. We appreciate your business and look forward to seeing you again soon. Sincerely, Brad Brown Owner

- B & L Automotive
4

I originally put 3 stars but I’d give it a 4.5. The service was great, and once they realized the service was out of budget, I was given multiple discounts to compensate the price. That’s my only con but that’s just business so I understand. I’m not a car person so any question I had there was an answer. My car runs great :)

Thank you DC for taking the time to leave your review. We hope that you were happy with our service as we are never happy with 3 stars, but we will continue to strive for excellence in serving all of our loyal customers for over 68 years. Thank you for your business. Sincerely, Brad Brown Owner

- B & L Automotive
5

Inspection

4

Good morning Michael, and thank you for taking the time to leave your review. We appreciate your business, and look forward to serving you again soon. Sincerely, Brad Brown Owner

- B & L Automotive
5

Good morning Priscilla, and thank you for taking the time to leave your review. We appreciate your business, and look forward to serving you again soon. Sincerely, Brad Brown Owner

- B & L Automotive
5

Very professional on time excellent work!

5

1

DO NOT COME HERE. First of all, I was told my car would only take an hour at most and it ended up taking 5 hours so already off to a bad start. I took my car in for an inspection and was failed for my tie rods being too loose. They estimated the fix at almost $400. Something didn’t sound right since I just had the car fully looked at no more than a month ago and there was nothing noted about my tie rods. Took my car to another inspection station the next morning and they said the tie rods were fine and I passed the inspection with flying colors. I do not appreciate being taken advantage of because I’m a young female. Do better and stop trying to rip people off.

3

5

Had a emergency. Management and crew went over the top. Appreciate yall from the 804. Anne.

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